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features
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What is TrueReview?

Easily create SMS and email prompts for reviews or surveys while deploying smart drip campaigns that enhance the volume of customer feedback and evaluations. Streamline the experience for pleased customers to leave their reviews by first gauging their sentiments. For those who are unhappy, offer a straightforward way to convey their feedback directly, thereby minimizing the chance of negative reviews being publicly visible. With your customized review requests, customers can provide their insights on selected platforms, such as Facebook, Google, Yelp, or any others you prefer. Organize your customers into categories of satisfaction, allowing you to swiftly guide content customers to your review platforms while simultaneously collecting direct input from those who are less satisfied, which aids in reducing potential negative feedback. By integrating TrueReview with your chosen CRM software, you can effortlessly manage the process, as the application automatically sends out review requests or adds new contacts to your address book when specific actions occur, such as completing a task, closing a ticket, receiving payment, or any other triggers you set up in your CRM. This smooth integration guarantees a steady stream of customer interaction and feedback, fostering a healthier relationship with your clientele. Additionally, this system not only enhances customer loyalty but also helps in identifying areas for improvement, thereby promoting overall business growth.

What is InvoiceStars?

InvoiceStars provides a review-request feature specifically designed for businesses that use QuickBooks Online for their invoicing needs. After a customer pays their invoice in full, leaving a zero balance, the platform automatically sends an email inviting them to leave a review on Google. It is essential to highlight that review requests are not initiated by deposits or partial payments. Business owners can easily link their accounts using Intuit sign-in, and QuickBooks Online promptly notifies InvoiceStars of received payments, which removes the necessity for third-party applications like Zapier or manual data exports. By default, review invitations are issued two days after payment is received, but this timeframe can be modified between zero and thirty days as per the business's preference. Each customer will receive a review request only once every 90 days, and emails from general inboxes such as ap@ or billing@ are excluded from this outreach. Currently, the service offers email requests, with plans to incorporate SMS options in the future. These requests are crafted to comply with Google's guidelines, ensuring that no incentivization occurs. Furthermore, this efficient process allows businesses to concentrate on delivering exceptional service while simultaneously building a robust online presence, enhancing their reputation in the digital landscape. The integration of these features ultimately streamlines customer engagement, fostering better relationships and reviews over time.

Media

Media

No images available

Integrations Supported

Acuity Scheduling
Axis LMS
GoCanvas
Google Contacts
Google Sheets
Housecall Pro
HubSpot CRM
HubSpot Customer Platform
LionDesk
Mailchimp
ServiceTitan
Setmore
Simpro
Square Payments

Integrations Supported

QuickBooks Online

API Availability

API Availability

Pricing Information

$23 per month
Billed annually
Free Trial Offered?

Pricing Information

$25/location/month
$25 per location per month.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

TrueReview

Date Founded

2019

Company Location

United States

Company Website

truereview.co

Company Facts

Organization Name

InvoiceStars

Date Founded

2026

Company Location

United States

Company Website

invoicestars.com

Categories and Features

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Social Media Monitoring

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Request

Categories and Features

Review Management

Not specified

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