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What is TrueReview?

Easily create SMS and email prompts for reviews or surveys while deploying smart drip campaigns that enhance the volume of customer feedback and evaluations. Streamline the experience for pleased customers to leave their reviews by first gauging their sentiments. For those who are unhappy, offer a straightforward way to convey their feedback directly, thereby minimizing the chance of negative reviews being publicly visible. With your customized review requests, customers can provide their insights on selected platforms, such as Facebook, Google, Yelp, or any others you prefer. Organize your customers into categories of satisfaction, allowing you to swiftly guide content customers to your review platforms while simultaneously collecting direct input from those who are less satisfied, which aids in reducing potential negative feedback. By integrating TrueReview with your chosen CRM software, you can effortlessly manage the process, as the application automatically sends out review requests or adds new contacts to your address book when specific actions occur, such as completing a task, closing a ticket, receiving payment, or any other triggers you set up in your CRM. This smooth integration guarantees a steady stream of customer interaction and feedback, fostering a healthier relationship with your clientele. Additionally, this system not only enhances customer loyalty but also helps in identifying areas for improvement, thereby promoting overall business growth.

What is RevFee?

RevFee serves as a tool for gathering reviews across well-known platforms like Facebook, Google, Yelp, and TripAdvisor. The process of reviewing a business on social media often presents challenges for both customers and business owners alike. To explore this issue, we carried out an independent study involving over 200 customers tasked with submitting reviews on Facebook and Google, yet most failed to do so. When we invited the same participants to use RevFee for their reviews, the straightforward interface combined with the ability to choose from various review sites led to an increase in feedback submissions. RevFee streamlines the feedback process, making it more accessible for customers to share their opinions while simultaneously benefiting businesses. Ultimately, this tool not only enhances the quantity of reviews but also improves the overall experience for both users and businesses.

Media

Media

Integrations Supported

Acuity Scheduling
Axis LMS
GoCanvas
Google Contacts
Google Sheets
Housecall Pro
HubSpot CRM
HubSpot Customer Platform
LionDesk
Mailchimp
ServiceTitan
Setmore
Simpro
Square Payments

Integrations Supported

Facebook
Google Business Profile
Tripadvisor
Yelp

API Availability

API Availability

Pricing Information

$23 per month
Billed annually
Free Trial Offered?

Pricing Information

$29.99 per user per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

TrueReview

Date Founded

2019

Company Location

United States

Company Website

truereview.co

Company Facts

Organization Name

RevFee

Date Founded

2017

Company Location

United Kingdom

Company Website

revfee.com

Categories and Features

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Social Media Monitoring

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Request

Categories and Features

Review Management

Not specified

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