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What is TrueReview?

Easily create SMS and email prompts for reviews or surveys while deploying smart drip campaigns that enhance the volume of customer feedback and evaluations. Streamline the experience for pleased customers to leave their reviews by first gauging their sentiments. For those who are unhappy, offer a straightforward way to convey their feedback directly, thereby minimizing the chance of negative reviews being publicly visible. With your customized review requests, customers can provide their insights on selected platforms, such as Facebook, Google, Yelp, or any others you prefer. Organize your customers into categories of satisfaction, allowing you to swiftly guide content customers to your review platforms while simultaneously collecting direct input from those who are less satisfied, which aids in reducing potential negative feedback. By integrating TrueReview with your chosen CRM software, you can effortlessly manage the process, as the application automatically sends out review requests or adds new contacts to your address book when specific actions occur, such as completing a task, closing a ticket, receiving payment, or any other triggers you set up in your CRM. This smooth integration guarantees a steady stream of customer interaction and feedback, fostering a healthier relationship with your clientele. Additionally, this system not only enhances customer loyalty but also helps in identifying areas for improvement, thereby promoting overall business growth.

What is ReviewGun?

ReviewGun is a mobile-focused application aimed at simplifying the process of requesting reviews from home-service professionals like plumbers, roofers, and HVAC technicians. Once a job is completed, technicians can swiftly generate a text message that includes a link to the business’s Google review page, which they can dispatch via their preferred messaging platform. The application offers personalization options with client-specific details and comes equipped with various pre-set templates designed for different types of service encounters, ranging from regular maintenance to emergency repairs. Furthermore, ReviewGun keeps track of every request made, recording crucial information such as the customer's name, the technician's details, and the time of the request, which allows teams to assess their outreach history before initiating new requests. Businesses can also increase visibility for their Google review link by incorporating QR codes on invoices or displaying them at service points. This mobile-centric solution is purposefully developed for on-site usage, seamlessly weaving review requests into the job completion workflow without requiring customers to download any apps. By optimizing this process, ReviewGun significantly boosts the likelihood of obtaining meaningful customer feedback right after the service is rendered, fostering a culture of continuous improvement in service delivery. Thus, it serves as a vital tool for businesses aiming to enhance their online reputation and customer engagement.

Media

Media

No images available

Integrations Supported

Acuity Scheduling
Axis LMS
GoCanvas
Google Contacts
Google Sheets
Housecall Pro
HubSpot CRM
HubSpot Customer Platform
LionDesk
Mailchimp
ServiceTitan
Setmore
Simpro
Square Payments

Integrations Supported

Google Business Profile

API Availability

API Availability

Pricing Information

$23 per month
Billed annually
Free Trial Offered?

Pricing Information

$29/month
Starter costs $29/month, and Pro costs $59/month. Both plans include a 3-day free trial. A payment card is required to start, but there is no charge if you cancel before the trial ends. Neither plan has per-text fees or a monthly request cap.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

TrueReview

Date Founded

2019

Company Location

United States

Company Website

truereview.co

Company Facts

Organization Name

ReviewGun

Date Founded

2026

Company Location

United States

Company Website

www.reviewgunapp.com

Categories and Features

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Social Media Monitoring

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Request

Categories and Features

Review Management

Not specified

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