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What is TrueReview?

Easily create SMS and email prompts for reviews or surveys while deploying smart drip campaigns that enhance the volume of customer feedback and evaluations. Streamline the experience for pleased customers to leave their reviews by first gauging their sentiments. For those who are unhappy, offer a straightforward way to convey their feedback directly, thereby minimizing the chance of negative reviews being publicly visible. With your customized review requests, customers can provide their insights on selected platforms, such as Facebook, Google, Yelp, or any others you prefer. Organize your customers into categories of satisfaction, allowing you to swiftly guide content customers to your review platforms while simultaneously collecting direct input from those who are less satisfied, which aids in reducing potential negative feedback. By integrating TrueReview with your chosen CRM software, you can effortlessly manage the process, as the application automatically sends out review requests or adds new contacts to your address book when specific actions occur, such as completing a task, closing a ticket, receiving payment, or any other triggers you set up in your CRM. This smooth integration guarantees a steady stream of customer interaction and feedback, fostering a healthier relationship with your clientele. Additionally, this system not only enhances customer loyalty but also helps in identifying areas for improvement, thereby promoting overall business growth.

What is RevuKangaroo?

RevuKangaroo is a comprehensive tool designed to help businesses manage their online reputation, enhance interactions between employees and clients, and tackle customer issues before they become visible on review websites. This all-in-one platform is easily accessed through an intuitive website interface. It systematically organizes customer feedback related to individual employees and ensures that positive reviews are prominently featured on major platforms such as Google+, Yelp, Facebook, Twitter, and others. Moreover, RevuKangaroo is customized to align with your current website's design. Whenever a customer leaves a review, you receive a notification through your review panel, allowing for quick internal resolution of any negative experiences to prevent them from being publicly visible. In addition, RevuKangaroo helps to increase the number of positive reviews across all significant websites while also strengthening the bond between your employees and clients. With this tool at your disposal, your business can significantly boost its reputation and cultivate greater trust with customers, ultimately leading to improved customer satisfaction. By integrating RevuKangaroo into your operations, you are taking a proactive step towards a more reputable and customer-focused brand presence.

Media

Media

Integrations Supported

Acuity Scheduling
Axis LMS
GoCanvas
Google Contacts
Google Sheets
Housecall Pro
HubSpot CRM
HubSpot Customer Platform
LionDesk
Mailchimp
ServiceTitan
Setmore
Simpro
Square Payments

Integrations Supported

Aptora Total Office Manager
Yelp

API Availability

API Availability

Pricing Information

$23 per month
Billed annually
Free Trial Offered?

Pricing Information

$99 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

TrueReview

Date Founded

2019

Company Location

United States

Company Website

truereview.co

Company Facts

Organization Name

RevuKangaroo

Date Founded

2016

Company Location

United States

Company Website

revukangaroo.com

Categories and Features

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Social Media Monitoring

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Request

Categories and Features

Reputation Management

Gamification
Response Management
Review Generation
Review Monitoring

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