Trustpilot Reviews & Ratings

Trustpilot

2.4 out of 5 stars

Ratings and Reviews 5 Ratings

Total 2.5 out of 5 stars
ease 4 out of 5 stars
features 3.5 out of 5 stars
design 4 out of 5 stars
support 2.5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Trustpilot?

Strengthen your brand's credibility by proactively showcasing it. Trustpilot reviews foster a closer connection with your customers and propel your business expansion. Built on the ideals of honesty and transparency, Trustpilot has emerged as the go-to platform for consumer feedback. With over 400,000 businesses assessed and 1.1 trillion ratings and reviews displayed on Google annually, organizations utilize Trustpilot to enhance their credibility and bolster their reputations. To attract favorable reviews, simplify the process for customers to provide their insights. Take advantage of your customers' eagerness to share their experiences in order to increase your brand's visibility. Elevate conversion rates by tapping into the collective feedback of your customers. Highlight your most positive reviews across all channels where prospective customers are looking. Transform customer insights into greater influence and higher sales figures. Trustpilot distinguishes itself as the premier review platform globally. Each authentic review not only contributes to the improvement of experiences for consumers and businesses but also cultivates a community built on trust and satisfaction, ultimately leading to a more engaged customer base. By leveraging the power of these reviews, businesses can create a cycle of positive reinforcement that encourages further customer interaction and loyalty.

What is BizRatings?

Our Business Intelligence (BI) utilizes Customer Satisfaction Surveys (CSAT) to categorize customers into Promoters, Passives, and Detractors. We continuously improve our solution to capture real-time feedback from customers, enhance SEO, and maintain precise Net Promoter Scores (NPS), all aimed at empowering our community to showcase their reputations to a broader audience. A recent study revealed that 27% of individuals encounter negative customer experiences that can disrupt their day, prompting us to reassess our sales approach. Consequently, it is essential for organizations to focus on enhancing customer experience to position themselves as leaders in their respective industries. We are firm believers that the customer experience is a crucial component of building brand trust. Our BI, which focuses on CSAT survey and review conversion, helps transform today’s customers into brand advocates, attracting more potential clients. Moreover, regularly assessing CSAT and NPS not only highlights success in customer experience but also enables businesses to forecast customer loyalty and the quality of their offerings. Ultimately, investing in customer satisfaction can lead to sustainable growth and a stronger market presence.

Media

Media

Integrations Supported

Axis LMS
Salesforce
Alterna CX
Anecdote
Facebook
Fera
Force24
GROOMINSTA
HaloCSM
LocalClarity
Pure360
Reviewnicely
Scanlo
Shopify
SimplyReview
Xoxoday
eDesk

Integrations Supported

Axis LMS
Salesforce
BrightGauge
ConnectWise PSA
Xero

API Availability

API Availability

Pricing Information

$199.00 per month
Free Version
Free Trial Offered?

Pricing Information

$0 per month
Startups can now start with a freemium!
We offer:
1. Online listing and profile
2. NPS Surveys
3. Review badge for your website
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Trustpilot

Date Founded

2007

Company Location

Denmark

Company Website

business.trustpilot.com

Company Facts

Organization Name

BizRatings.com

Date Founded

2012

Company Location

United States

Company Website

www.bizratings.com

Categories and Features

Brand Management

Change Management

Customer Feedback

Not specified

NPS

Not specified

Product Review

Not specified

Reputation Management

Response Management
Review Generation
Review Monitoring
Sentiment Analysis

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

Categories and Features

Brand Advocacy

Not specified

Review Management

Dashboard
Response Management
Review Request

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