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What is TurnQueue?

TurnQueue is a cutting-edge solution designed for managing queues in walk-in venues like salons, clinics, restaurants, service centers, and repair shops, where patrons usually wait for their service. When customers arrive, they can effortlessly scan a QR code at the reception to obtain a token number, which allows them to track their position in the queue in real-time via their mobile browser, eliminating the need for app downloads, paper tickets, or extra hardware. For business owners, TurnQueue provides an intuitive dashboard that enables them to monitor the number of customers awaiting service, those who have been attended to that day, and collect immediate feedback from visitors, ensuring they remain aware of customer interactions. Each customer receives an accurate wait time estimation based on their position in the queue, removing the ambiguity and the necessity to ask the staff for updates. The implementation of this system is incredibly fast, requiring just 60 seconds, and it works effortlessly on any smartphone or device, regardless of location around the globe. This level of efficiency not only boosts customer contentment but also optimizes business operations, making it a vital resource for service-oriented industries in the modern marketplace. In addition, the simplicity of the process encourages more businesses to adopt innovative technology for improved customer engagement.

What is TOKENN?

TOKENN is a cutting-edge cloud-based software solution that facilitates the management of queues and appointment bookings in healthcare settings like clinics and outpatient facilities. Patients enjoy a seamless experience by obtaining a token through QR code scanning at the clinic or messaging via WhatsApp, which also offers them estimated wait times and timely updates as their appointment approaches. Staff can easily manage both scheduled appointments and walk-in patients through a unified dashboard that allows for the issuance of reception tokens and the organization of different queues or appointments according to the respective doctor or department. A dedicated waiting-room display screen keeps patients updated by showcasing current and forthcoming tokens, while announcements are broadcast using a TV or tablet for added clarity. The WhatsApp assistant efficiently handles a variety of tasks, including making bookings, checking on statuses, processing cancellations, and sending reminders in English and 18 other Indian languages, all while directing medical inquiries to the appropriate clinic staff. TOKENN is specifically designed for doctors, clinics, diagnostic labs, and hospital outpatient departments, providing a digital queuing system that integrates smoothly with existing record-keeping and billing systems. Notably, it operates as a web service, allowing patients to access its features without the hassle of downloading a separate TOKENN app. With its intuitive interface and an array of comprehensive features, TOKENN is dedicated to improving the overall patient experience in the healthcare environment, ensuring that both patients and staff can navigate the process with ease and efficiency. Ultimately, TOKENN stands as a vital tool in the modern healthcare landscape, streamlining operations and enhancing communication between patients and providers.

Media

No images available

Media

Integrations Supported

Integrations Supported

Razorpay
WhatsApp

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

₹149 one-time
Plans are prepaid booking-credit packs, starting with 150 credits for ₹149. Each token or appointment uses one credit; WhatsApp messages, reminders, and the waiting-room display are included. Credits never expire, and there is no monthly subscription.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

TurnQueue

Date Founded

2026

Company Location

India

Company Website

turnqueue.com

Company Facts

Organization Name

Cyberzio Innovations Pvt Ltd

Date Founded

2024

Company Location

India

Company Website

tokenn.live

Categories and Features

Queue Management

Not specified

Categories and Features

Queue Management

Not specified

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