Ratings and Reviews 1 Rating

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ease
features
design
support

Ratings and Reviews 1 Rating

Total
ease
features
design
support

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What is Twenty?

Twenty is a groundbreaking open-source customer relationship management (CRM) system that provides a modern alternative to traditional platforms such as Salesforce. Distributed under the GNU General Public License (GPL), it allows users to customize the software according to their unique business requirements. Key features include managing contacts, tracking opportunities, creating tasks, and a timeline view for recording notes and activities. The platform prioritizes user-friendliness, incorporating keyboard shortcuts and advanced search functions to improve navigation. In addition to its intuitive design, a dynamic community of developers actively supports Twenty, promoting collaboration and continuous improvements to ensure the CRM evolves alongside its users' needs. This dedication to user-focused development positions Twenty as an attractive option for businesses in search of a versatile CRM solution. Furthermore, the open-source nature of Twenty encourages innovation and adaptability, making it an increasingly popular choice among diverse organizations.

What is Sugar Sell?

Sugar Sell differentiates itself as a unique Customer Relationship Management system, featuring a broad spectrum of capabilities such as sales-force automation, marketing initiatives, customer support, collaboration functionalities, mobile access, social CRM integration, and detailed reporting tools. By implementing Sugar Sell, both individuals and teams can recover valuable time to focus on projects and interact more efficiently with customers, which in turn boosts sales performance. Discover the benefits experienced by top brands by exploring Sugar Sell today. In contrast to other customer management solutions, Sugar Sell promises an outstanding user experience that truly distinguishes it. Honored as a four-time recipient of satisfaction, reliability, and technical support accolades in PCMag’s Business Choice Awards, Sugar has earned the trust of numerous businesses. The platform's real power lies in the story it creates—integrating your customers, your business, and its future direction. When you aim to provide every employee with timely and pertinent information, Sugar Sell stands out as the premier solution for enhancing customer experience, not only meeting needs but anticipating them before they arise. Moreover, adopting this cutting-edge platform can result in significant transformations for your organization, fostering growth and innovation.

Media

Media

Integrations Supported

APIANT
Callision
Critical Impact
HighComm
HighGear
HubSpot CRM
Insightly
Leadfwd
Make
Metric Insights
NiCE CXone Mpower
SSIS Data Flow Components
SyncSmart
ThinkAutomation
Triblio
Voiso
Vonage Business
Xima Cloud Contact Center
Xpertdoc
Zapier

Integrations Supported

APIANT
Callision
Critical Impact
HighComm
HighGear
HubSpot CRM
Insightly
Leadfwd
Make
Metric Insights
NiCE CXone Mpower
SSIS Data Flow Components
SyncSmart
ThinkAutomation
Triblio
Voiso
Vonage Business
Xima Cloud Contact Center
Xpertdoc
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$9/user/month
Free Trial Offered?
Free Version

Pricing Information

$40 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Twenty

Date Founded

2023

Company Location

United States

Company Website

twenty.com

Company Facts

Organization Name

SugarCRM

Date Founded

2004

Company Location

United States

Company Website

www.sugarcrm.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Sales Tracking

Activity Dashboard
Alerts / Notifications
Appointment Scheduling
Call Logging
Comments / Notes
Custom Reports
Document Management
Email Templates
Interaction Tracking
Lead Management
Lead Scoring
Pipeline Management
Reporting / Analytics
Task Management

Social CRM

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

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