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What is Two Cents?

Two Cents is a web-based feedback management platform that seamlessly integrates a widget into websites through a straightforward script. This functionality allows visitors to report issues, submit suggestions, inquire about specifics, evaluate their experiences, or respond to targeted questions related to the page they are on. The system includes a web inbox that organizes incoming messages by various parameters such as the webpage, browser, device type, screen resolution, and language, with bug reports frequently accompanied by console error logs and relevant screenshots. Teams can easily monitor and manage user feedback, and they have the flexibility to export the gathered data in formats like CSV or JSON for further analysis. Additionally, users can customize the widget's aesthetics, including color schemes, themes, font choices, and button text to match their website's design. The platform is multilingual, offering support for English, French, Dutch, German, and Spanish, ensuring broader accessibility. Pro users receive immediate notifications via Slack and Discord, along with standard email alerts, enhancing their response capability. The free plan is limited to one website and allows up to 25 messages monthly, while paid subscriptions provide for additional websites and increased message allowances. Targeted at website administrators, content creators, UX researchers, and agencies, Two Cents is pivotal in gathering direct feedback from users, thus serving as a crucial tool for refining the overall user experience. By enabling teams to connect with their audience effectively, this tool plays a significant role in driving improvements based on authentic user feedback and insights.

What is BugDrop?

BugDrop is a flexible, open-source tool that allows users to provide feedback straight to GitHub Issues. By connecting the BugDrop GitHub App to their repository and adding a straightforward JavaScript snippet to their website, teams can efficiently collect insights from their audience. Visitors can easily report bugs, suggest new features, pose questions, or leave ratings through customizable flows that boost interaction; submissions can include annotated screenshots, comprehensive browser and page details, as well as optional console logs to provide further context. Teams have the freedom to modify the widget’s appearance and the questions presented, enabling them to centralize feedback management within GitHub rather than needing to navigate a separate BugDrop interface. This script-based solution is compatible with a variety of web frameworks and static sites, ensuring broad accessibility. Moreover, BugDrop provides both a hosted service option and the opportunity for teams to self-host using Cloudflare Workers along with their specialized GitHub App. It primarily focuses on product and engineering teams aiming to refine their website feedback processes directly into GitHub Issues, thus promoting enhanced collaboration and operational efficiency. In essence, BugDrop stands out as an invaluable resource for teams striving to elevate user experience and refine their products based on genuine visitor feedback. Additionally, its capacity to integrate seamlessly with existing workflows makes it a vital addition for those looking to improve their development practices.

Media

No images available

Media

Integrations Supported

Discord
Slack

Integrations Supported

GitHub

API Availability

API Availability

Has API

Pricing Information

$15/month
Free plan: one site and 25 messages per month to read. Pro: $15/month billed monthly for three sites, with unlimited messages and instant email, Slack, and Discord notifications. Prices exclude applicable sales tax and VAT.
Free Version

Pricing Information

$0
BugDrop is free and open source under the MIT License. Self-hosting requires a Cloudflare Workers account and a GitHub App.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

M: Digital

Date Founded

2018

Company Location

Belgium

Company Website

twocentsbox.com

Company Facts

Organization Name

BugDrop

Company Website

bugdrop.dev

Categories and Features

Customer Feedback

Not specified

Categories and Features

Bug Tracking

Not specified

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