Feedback.one Reviews & Ratings

Feedback.one

5.0 out of 5 stars

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Ratings and Reviews 4 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is Two Cents?

Two Cents is a web-based feedback management platform that seamlessly integrates a widget into websites through a straightforward script. This functionality allows visitors to report issues, submit suggestions, inquire about specifics, evaluate their experiences, or respond to targeted questions related to the page they are on. The system includes a web inbox that organizes incoming messages by various parameters such as the webpage, browser, device type, screen resolution, and language, with bug reports frequently accompanied by console error logs and relevant screenshots. Teams can easily monitor and manage user feedback, and they have the flexibility to export the gathered data in formats like CSV or JSON for further analysis. Additionally, users can customize the widget's aesthetics, including color schemes, themes, font choices, and button text to match their website's design. The platform is multilingual, offering support for English, French, Dutch, German, and Spanish, ensuring broader accessibility. Pro users receive immediate notifications via Slack and Discord, along with standard email alerts, enhancing their response capability. The free plan is limited to one website and allows up to 25 messages monthly, while paid subscriptions provide for additional websites and increased message allowances. Targeted at website administrators, content creators, UX researchers, and agencies, Two Cents is pivotal in gathering direct feedback from users, thus serving as a crucial tool for refining the overall user experience. By enabling teams to connect with their audience effectively, this tool plays a significant role in driving improvements based on authentic user feedback and insights.

What is Feedback.one?

Feedback.one helps businesses easily collect, organize, and understand user feedback so they can make better decisions. Instead of using emails, contact forms, or live chat, a feedback button is added directly to your website. Upon clicking it, a simple user-friendly form is displayed that takes less than a minute to complete. Once submitted, your team can review, organize, and manage responses in the project's dashboard. This makes it easier to spot trends, understand user needs, and improve your product. Why choose us? - Unlimited free projects and feedback - Setup takes less than a minute - The feedback form is only visible on your approved domain - The script is lightweight and won’t slow down your website

Media

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Media

Integrations Supported

Discord
Slack

Integrations Supported

GitHub

API Availability

API Availability

Has API

Pricing Information

$15/month
Free plan: one site and 25 messages per month to read. Pro: $15/month billed monthly for three sites, with unlimited messages and instant email, Slack, and Discord notifications. Prices exclude applicable sales tax and VAT.
Free Version

Pricing Information

$0
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

M: Digital

Date Founded

2018

Company Location

Belgium

Company Website

twocentsbox.com

Company Facts

Organization Name

Feedback.one

Date Founded

2024

Company Location

United States

Company Website

feedback.one

Categories and Features

Customer Feedback

Not specified

Categories and Features

Customer Feedback

Alerts / Notifications
Bug Reports
Screenshot / Screen Capture
User Testing Tools
Visual Feedback Tools
Website Feedback

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