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What is Rezup?
Rezup is a churn feedback tool for subscription businesses. It shows why customers cancel and how much revenue each reason costs.
Key features:
- Stripe integration with a read-only key: detects cancellations and downgrades
- Automatic follow-up email from your name after each cancellation
- Voice or text answers in the browser, no app or account, 120+ languages
- Automatic transcription and translation
- AI analysis: reasons ranked by lost MRR, trends, quotes and a suggested next step
- Weekly email summary, Slack and Telegram alerts
- Reply to customers from your own email
- Link, QR code and website widget for feedback outside Stripe
- CSV and Excel export, webhooks, REST API
Benefits: learn the real reason behind each cancellation, fix what costs the most first, and reach unhappy customers while they are still deciding.
Pricing: free up to $5k MRR (50 responses a month); paid plans from $29 a month.
Media
No images available
API Availability
API Availability
Has API
Pricing Information
$15/month
Free plan: one site and 25 messages per month to read. Pro: $15/month billed monthly for three sites, with unlimited messages and instant email, Slack, and Discord notifications. Prices exclude applicable sales tax and VAT.
Free Version
Pricing Information
$29/month
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Not specified
Customer Service / Support
Web-Based Support
Training Options
Not specified
Training Options
Not specified
Company Facts
Organization Name
M: Digital
Date Founded
2018
Company Location
Belgium
Company Website
twocentsbox.com
Company Facts
Organization Name
Vindrose sp. z o.o.;
Date Founded
2026
Company Location
Poland
Company Website
rezup.ai/
Categories and Features
Customer Feedback
Not specified
Categories and Features
Customer Feedback
Alerts / Notifications
Negative Feedback Management
Surveys
Voice of the Customer (VoC)
Website Feedback