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What is Two Cents?

Two Cents is a web-based feedback management platform that seamlessly integrates a widget into websites through a straightforward script. This functionality allows visitors to report issues, submit suggestions, inquire about specifics, evaluate their experiences, or respond to targeted questions related to the page they are on. The system includes a web inbox that organizes incoming messages by various parameters such as the webpage, browser, device type, screen resolution, and language, with bug reports frequently accompanied by console error logs and relevant screenshots. Teams can easily monitor and manage user feedback, and they have the flexibility to export the gathered data in formats like CSV or JSON for further analysis. Additionally, users can customize the widget's aesthetics, including color schemes, themes, font choices, and button text to match their website's design. The platform is multilingual, offering support for English, French, Dutch, German, and Spanish, ensuring broader accessibility. Pro users receive immediate notifications via Slack and Discord, along with standard email alerts, enhancing their response capability. The free plan is limited to one website and allows up to 25 messages monthly, while paid subscriptions provide for additional websites and increased message allowances. Targeted at website administrators, content creators, UX researchers, and agencies, Two Cents is pivotal in gathering direct feedback from users, thus serving as a crucial tool for refining the overall user experience. By enabling teams to connect with their audience effectively, this tool plays a significant role in driving improvements based on authentic user feedback and insights.

What is SurveyOL?

SurveyOL is a streamlined and effective platform that offers state-of-the-art feedback and communication tools previously accessible only to large enterprises. Users can select from a diverse array of question formats, such as multiple choice, image selection, dropdowns, textboxes, comment boxes, NPS, star ratings, sliders, grids, rankings, uploads, and more. Additionally, it provides over 100 downloadable survey templates to help kickstart your custom surveys. The platform offers extensive customization options, allowing you to adjust color themes and select various fonts and styles to fit your needs. By distributing your surveys through the web, QR codes, and social media, you can significantly boost your response rates. Its powerful analytical features and ability to gather real-time responses ensure that you can adhere to both budgetary and scheduling constraints. Furthermore, SurveyOL makes it simple to export your survey data to multiple formats, including Excel, Word, PowerPoint, or PDF, for easy sharing and analysis. Ultimately, SurveyOL empowers users to make informed decisions based on quality feedback.

Media

No images available

Media

Integrations Supported

Discord
Slack

Integrations Supported

Facebook
Google Analytics
LinkedIn
Salesforce
X (Twitter)

API Availability

API Availability

Has API

Pricing Information

$15/month
Free plan: one site and 25 messages per month to read. Pro: $15/month billed monthly for three sites, with unlimited messages and instant email, Slack, and Discord notifications. Prices exclude applicable sales tax and VAT.
Free Version

Pricing Information

$19 per month
Basic plan includes incomparable features such as Unlimited surveys, Unlimited questions, unlimited responses, 2,000 email invitations per month, Customize colors & styles, Branching & skip logic, Web URL & QR code, Share on social networks, Website embedding, Real-time responses, Export responses (XLS/CSV/PDF), and Export reports (PPT/PDF/WORD). The advanced Pro and Enterprise plans contain more amazing high-quality features with excellent and quick customer service.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

M: Digital

Date Founded

2018

Company Location

Belgium

Company Website

twocentsbox.com

Company Facts

Organization Name

SurveyOL.com

Date Founded

2019

Company Location

United States

Company Website

www.surveyol.com

Categories and Features

Customer Feedback

Not specified

Categories and Features

Customer Experience

Analytics
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Negative Feedback Management
Net Promoter Score (NPS)
Surveys
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Feedback Collection
Survey Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Usage Tracking / Analytics

Employee Engagement

Employee Recognition
Feedback Management

Employee Feedback

Not specified

Employee Survey

Not specified

Experience Management

Analytics
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis

Market Research

Data Management
Email / Online
Paper-Based
Statistical Analysis
Survey Management

NPS

Not specified

Polling

Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Phone Polling
Presentation Tools
Q & A
SMS Polling
Skip Logic
Supports Audio / Images / Video

SMS Marketing

Contact Management
Mass Texting
Message Personalization
Polls / Voting
Reporting/Analytics
Scheduled Messaging

SMS Survey

Alerts / Notifications
Analytics / Reporting
Contact Management
Customizable Templates
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Skip Logic
Supports Audio / Images / Video

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