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Ratings and Reviews 0 Ratings
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What is Tyler Enterprise CAD?
In emergency scenarios, having efficient and streamlined solutions is vital for achieving quicker and safer responses.
The moment a 911 call is received by a dispatch center, every second counts and can make a significant difference.
To enable rapid responses, dispatchers and call-takers need a reliable tool to gather and transmit information effectively. Our CAD 911 system plays a critical role in enhancing response times while managing both single and multi-jurisdictional dispatching across law enforcement, fire departments, and emergency medical services.
With immediate access to essential data, advanced mapping capabilities, and the ability to make global changes in just seconds, dispatchers and call-takers can ensure the highest level of response effectiveness.
Furthermore, vital information is shared without delay among various disciplines and jurisdictions, reducing the time required to reach communication centers and agencies during emergencies.
This interconnected system not only bolsters collaboration among first responders but also fosters a cohesive approach to handling emergencies more efficiently and effectively.
What is Globitel E-911?
The Globitel Emergency Call Center Application (E-911) functions as a robust CTI solution, enabling call-takers to effectively handle their telecommunication systems via an easy-to-navigate graphical interface developed according to industry norms. This user-friendly interface integrates the phone system with mapping tools, location services, and other vital resources, ensuring that essential information and tasks are instantly accessible for call-takers. In addition, the application features a range of reports that help emergency call center supervisors improve operational efficiency. Managers can create and schedule personalized reports for automated delivery to upper management, providing them with valuable insights. Moreover, the application includes a web-based dashboard tailored for call center floor managers, presenting real-time data on call volume, agent readiness, and seat usage, along with live performance metrics. By adopting this comprehensive approach, the application not only simplifies operations but also enhances decision-making processes among emergency response teams, ultimately contributing to more effective crisis management. This multifaceted tool is crucial for ensuring that emergency services operate at their highest potential.
Integrations Supported
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
Windows
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
Tyler Technologies
Date Founded
1966
Company Location
United States
Company Website
www.tylertech.com/products/enterprise-public-safety/enterprise-cad
Company Facts
Organization Name
Globitel
Date Founded
1996
Company Location
Jordan
Company Website
www.globitel.com
Categories and Features
Computer Aided Dispatch
Not specified
Public Safety
Not specified
Categories and Features
EMS
Availability Indicator
Daily Unit Loading Analysis
Dispatch Monitoring
Shift Management