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What is Tyler Enterprise CAD?

In emergency scenarios, having efficient and streamlined solutions is vital for achieving quicker and safer responses. The moment a 911 call is received by a dispatch center, every second counts and can make a significant difference. To enable rapid responses, dispatchers and call-takers need a reliable tool to gather and transmit information effectively. Our CAD 911 system plays a critical role in enhancing response times while managing both single and multi-jurisdictional dispatching across law enforcement, fire departments, and emergency medical services. With immediate access to essential data, advanced mapping capabilities, and the ability to make global changes in just seconds, dispatchers and call-takers can ensure the highest level of response effectiveness. Furthermore, vital information is shared without delay among various disciplines and jurisdictions, reducing the time required to reach communication centers and agencies during emergencies. This interconnected system not only bolsters collaboration among first responders but also fosters a cohesive approach to handling emergencies more efficiently and effectively.

What is Phoenix CAD?

Phoenix CAD is engineered with Dispatchers in mind, making it versatile enough for organizations of various sizes, whether functioning within a single jurisdiction or spanning multiple jurisdictions and agencies. It acts as a vital resource for efficiently managing service calls related to Law Enforcement, Fire, EMS, and OEM/DPW. The software features crucial call entry and dispatch functions, which guarantee that emergency responders receive essential information without delay. Furthermore, it integrates flawlessly with all E911 systems, allowing for the automatic input of ANI/ALI information directly into the call-taking interface. ProPhoenix presents a fully integrated approach that merges both on-premise and cloud-based solutions, covering a wide array of services including CAD, Mobile, Law RMS, Fire RMS, Corrections Management, EMS, Internal Affairs, and Citizen Services. At ProPhoenix, we value customer insights, adopt industry best practices, and strive to develop exceptional software applications. Our development, support, and implementation teams are grounded in the practical experiences of our committed personnel, ensuring that we effectively address user requirements. This unwavering dedication to partnership and ongoing enhancement not only distinguishes us but also reinforces our position in the public safety software landscape, driving us to continuously evolve our offerings for better service delivery.

Media

Media

Integrations Supported

Code3 Strategist
Tyler Public Safety Pro

Integrations Supported

Code3 Strategist
Tyler Public Safety Pro

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$100000.00/one-time/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tyler Technologies

Date Founded

1966

Company Location

United States

Company Website

www.tylertech.com/products/enterprise-public-safety/enterprise-cad

Company Facts

Organization Name

ProPhoenix

Date Founded

2004

Company Location

United States

Company Website

www.prophoenix.com

Categories and Features

Categories and Features

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

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