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What is Tyler Utility CIS?

Manage every aspect of your utility services using Tyler's comprehensive billing and account management solution. This innovative platform enhances operations by streamlining processes such as service connections, disconnections, work orders, invoicing, and customer notifications, allowing both municipal and independent utilities to automate their workflows, increase efficiency, and improve collection rates. Its seamless integration with Tyler’s financial management systems simplifies tasks, reduces data entry errors, and boosts overall productivity. Tailored for user convenience, Munis offers the critical services that citizens expect, the functionality that utilities require, and the cutting-edge technology needed for growth in mid-sized to large organizations. Furthermore, this all-inclusive strategy ensures that utilities remain responsive to changing needs while consistently delivering high-quality service. By leveraging such technology, utilities can not only enhance their operational capabilities but also foster better relationships with their customers.

What is Tyler Case Management Development Platform?

Empower your workforce with Tyler’s low-code application development platform tailored for case management, powered by Entellitrak. Government agencies at every level require the collection, oversight, and sharing of information, but each organization has its own unique processes. Our Case Management Development Platform allows you to design and deploy customized case management and business process management applications that precisely fit your distinct workflows and operational needs. It adopts a data-centric approach, ensuring that critical information is prioritized for collection. By creating a collaborative environment for both business and IT teams, it simplifies the development journey. The platform is adaptable to your specific workflows through fully customizable Application Accelerators and Agile development practices. Its open architecture grants remarkable flexibility and independence from specific platforms. You also have the option to select from various secure hosting solutions to accommodate your deployment preferences. Furthermore, the platform is equipped with seamlessly integrated modules for mobility and document management, making your case management solutions both thorough and efficient. Ultimately, this platform not only meets present challenges but also proactively addresses future requirements as government operations continue to evolve, ensuring long-term adaptability and success.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$25.00/one-time/user

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Tyler Technologies

Date Founded

1966

Company Location

United States

Company Website

www.tylertech.com/products/enterprise-erp/enterprise-utilities

Company Facts

Organization Name

Tyler Technologies

Date Founded

1980

Company Location

United States

Company Website

www.tylertech.com/products/case-management-development-platform

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Collections Management
Customer Management
Meter Management
Metered Billing
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Water
Work Order Management

Categories and Features

Business Process Management

Business Rules Management
Collaboration

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