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Ratings and Reviews 0 Ratings
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What is TypeGenie?
Boosting both efficiency and customer satisfaction is made possible with today's premier auto-complete solution. A large percentage, exceeding 95%, of customer service interactions include repetitive phrases. By implementing smart sentence completions, these common phrases can be predicted, enabling your team to redirect their focus from tedious typing to providing outstanding service. This method not only enhances productivity but also improves the quality of responses, leading to faster answers for customer inquiries. As a result, both clients and service staff benefit from the extra time created. Consistency in tone and voice is crucial for a brand's identity. TypeGenie's suggested phrases ensure a uniform style across the support team. These completions are not only relevant but also customized to meet specific needs, leveraging insights from your previous tickets. By utilizing cutting-edge artificial intelligence, particularly deep learning with self-learning capabilities, the more your team interacts with TypeGenie, the more precise the suggestions become. This ultimately leads to a more efficient and personalized customer service experience, making every interaction count. As a bonus, your team will feel empowered and more connected, enhancing overall morale and customer relations.
What is Taurin?
Discover the transformative benefits of auto-segmentation, intelligent filtering, AI-powered auto-completion, and a fully integrated CRM system, all conveniently housed on a single platform. Leave behind the monotonous tasks that drain your valuable time and focus on what really matters. Effortlessly oversee your contacts using customizable properties tailored to meet diverse requirements. No matter if you're engaged in sales, marketing, or recruitment, you can adapt quickly and efficiently to any scenario. Taurin changes the game of email management by organizing your inbox, providing succinct summaries, and improving your contact database. With its self-sufficient features, Taurin enables you to spend more time nurturing meaningful connections rather than getting bogged down in endless email exchanges. As email continues to be a vital communication tool, it is essential to upgrade our methods of managing it. In light of the growth of remote work and the increase in digital communications, cutting-edge solutions like Taurin are critical for effectively overseeing our exchanges. This is not just another email application; it acts as your personal email intelligence assistant. With advanced AI that arranges your emails accurately, combined with extensive contact insights, you can rest assured that you will stay fully informed. Additionally, benefit from a rapid AI writing assistant that offers features like auto-summarization and auto-completion, paired with a built-in CRM to streamline all your professional interactions. Embrace the evolution of email management with Taurin, and elevate your communication experience to new heights today. It’s time to take control of your inbox and transform the way you connect with others.
Integrations Supported
Freshdesk
Gmail
Google Calendar
Google Contacts
Intercom
Microsoft Dynamics 365
Microsoft Outlook
Salesforce
Slack
Zapier
Integrations Supported
Freshdesk
Gmail
Google Calendar
Google Contacts
Intercom
Microsoft Dynamics 365
Microsoft Outlook
Salesforce
Slack
Zapier
API Availability
Has API
API Availability
Has API
Pricing Information
$199 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
TypeGenie
Date Founded
2015
Company Location
United Kingdom
Company Website
www.typegenie.net
Company Facts
Organization Name
Taurin
Company Location
United States
Company Website
taurin.io
Categories and Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Categories and Features
Email Management
Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting