Company Website
Company Website

Ratings and Reviews 112 Ratings

Ratings and Reviews 116 Ratings

Total
ease
features
design
support

What is ULTATEL?

Ultatel stands out as a prominent leader in the field of business communications. By leveraging advanced cloud VoIP technology, we empower businesses to enhance their productivity and maintain seamless connections with their customers, no matter their location. Our offerings are designed to be fully customizable and scalable, featuring unlimited Calling, SMS, Fax, Chat, Video, and over 40 Advanced Features to meet diverse needs. One of the most appealing aspects of our service is our commitment to Transparency in Pricing; you won’t encounter any hidden fees or unexpected charges, ensuring that what you see is indeed what you pay, unlike some competitors. As a recognized Gartner Category Leader and G2 High Performer, Ultatel is dedicated to delivering a cohesive communications platform that evolves alongside your company's requirements. Our innovative FlexScale technology allows you to adjust your service capacity effortlessly and immediately, without any interruptions or penalties. In addition, our award-winning Customer Support team is available around the clock, every day of the year. With an impressive 94% first-contact resolution rate, you can trust that you’ll receive exceptional assistance whenever you need it. Don't hesitate to reach out to us today to arrange your discovery call or demo, and experience how Ultatel can transform your business communications! Your satisfaction is our priority, and we look forward to partnering with you for success.

What is Yeastar P-Series PBX System?

Yeastar P-Series Phone System is a business communication solution that offers companies of all sizes with a complete package for calls, video, messaging and integrations, out of the box. With inbuilt visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, it boosts user experience at all levels and provides everything across desktop, mobile, and browser with simple user apps.

Media

Media

Integrations Supported

Microsoft Teams
Salesforce
Zendesk
Azure Marketplace
Bandwidth
Bitrix24
Dynamics 365 Commerce
Facebook Messenger
Gamma
HubSpot CRM
Microsoft 365
Microsoft Dynamics 365
Odoo
Pipedrive
Protel Cloud PMS
Sewan
Telnyx
Twilio
WhatsApp
Zoho CRM

Integrations Supported

Microsoft Teams
Salesforce
Zendesk
Azure Marketplace
Bandwidth
Bitrix24
Dynamics 365 Commerce
Facebook Messenger
Gamma
HubSpot CRM
Microsoft 365
Microsoft Dynamics 365
Odoo
Pipedrive
Protel Cloud PMS
Sewan
Telnyx
Twilio
WhatsApp
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$14.95 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ULTATEL

Company Location

United States

Company Website

www.ultatel.com

Company Facts

Organization Name

Yeastar

Date Founded

2006

Company Location

China

Company Website

www.yeastar.com/

Categories and Features

Business Phone Systems

Unlock the potential of effortless communication with ULTATEL, the renowned business phone solution that takes your enterprise to new heights. Our fully adaptable and expandable unified communications platform allows you to seamlessly blend voice, SMS, chat, video, and an array of more than 40 advanced features to enhance productivity like never before. Enjoy complete clarity with ULTATEL’s transparent pricing structure, which eliminates hidden fees and sets a new benchmark in the industry. As a recognized leader in the Gartner Category and a top performer on G2, ULTATEL equips your team with state-of-the-art technology, ensuring they remain connected to customers anytime and anywhere. Should you need help, our Award-Winning Customer Support team boasts an impressive 94% first-contact resolution rate, with dedicated professionals available around the clock, every day of the year. With ULTATEL, your business will thrive, staying adaptable, responsive, and perpetually connected without limits.

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Ultatel is at the leading edge of business communication solutions, equipping companies with state-of-the-art cloud VoIP technology designed to enhance efficiency and maintain seamless connections with clients at any time and from anywhere. Our plans are fully adaptable, offering unlimited HD Voice, SMS, Fax, Chat, Video, and access to more than 40 advanced features and integrations. With our transparent pricing model—no hidden costs—what you see is exactly what you pay. As a recognized leader in the Gartner Category and a G2 High Performer, Ultatel provides a unified communications platform that grows alongside your organization. Thanks to our innovative FlexScale technology, you can easily modify your communication requirements without experiencing downtime or incurring penalties. Our award-winning customer support team is available 24/7/365, achieving an impressive 94% first-contact resolution rate. With Ultatel, you can enjoy the assurance of limitless connectivity and support.

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Experience unmatched efficiency and effortless connectivity with Ultatel's Cloud Contact Center, the pinnacle of contemporary business communication solutions. Designed to enhance your organization’s capabilities, our platform guarantees optimal productivity through an intuitive interface and cutting-edge features, delivering outstanding results for your contact and call center teams. Ultatel distinguishes itself with extensive integration options, including certified compatibility with Microsoft Teams, seamlessly merging your entire communication framework, eliminating barriers, and promoting exceptional collaboration. Enjoy ultimate scalability and powerful real-time interaction, tailored to meet the needs of businesses ranging from emerging startups to established global enterprises. Transform your customer engagement and maintain a competitive edge with Ultatel, where each interaction becomes a chance to inspire, empower, and exceed expectations.

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Discover the transformative potential of ULTATEL, the award-winning Cloud PBX solution designed to elevate your business to new heights. Our platform offers complete customization and scalability, allowing you to seamlessly integrate voice, SMS, chat, video, and more than 40 advanced features that drive exceptional productivity. With ULTATEL, you can count on straightforward pricing with no hidden fees, raising the bar for transparency in the industry. As a recognized leader by Gartner and a G2 High Performer, ULTATEL equips your team with state-of-the-art technology, ensuring they can connect with customers anytime, from anywhere. Should you require assistance, our acclaimed Customer Support team boasts an impressive 94% first-contact resolution rate, with live representatives available to assist you 24/7/365 via call or email. With ULTATEL, your business remains agile, responsive, and perpetually connected, ready to push beyond boundaries.

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Contact Center as a Service (CCaaS)

Experience unmatched efficiency and smooth connectivity with Ultatel's Cloud Contact Center, the pinnacle of contemporary business communication solutions. Designed to enhance your organization's capabilities, our platform maximizes productivity through an intuitive interface and advanced features, delivering outstanding results for your contact and call center teams. Ultatel distinguishes itself with comprehensive integration options, including certified Microsoft Teams compatibility, which unifies your entire communication landscape, dismantling barriers and promoting exceptional teamwork. Enjoy remarkable scalability and dynamic real-time collaboration that meets the needs of businesses of all sizes, from emerging startups to established global corporations. Transform your customer interactions and maintain a competitive edge with Ultatel, where every conversation is an opportunity to engage, empower, and transcend limitations.

Online Fax

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

Unified Communications

Harness the capabilities of exceptional communication with ULTATEL, the acclaimed business phone system designed to elevate your organization to new heights. Our unified communications platform is entirely customizable and scalable, allowing you to seamlessly incorporate voice, SMS, chat, video, and access over 40 advanced functionalities to enhance productivity like never before. Enjoy complete transparency with ULTATEL's straightforward pricing structure, which eliminates hidden fees and redefines industry norms. As a recognized leader in the Gartner category and a high performer on G2, ULTATEL equips your team with innovative technology that ensures they can connect with customers anytime and anywhere. Need support? Our award-winning customer service team boasts an impressive 94% resolution rate on the first contact, with dedicated personnel available around the clock—24 hours a day, 7 days a week, 365 days a year. With ULTATEL, your business will remain flexible, responsive, and perpetually connected, overcoming any limits.

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Business Phone Systems

The Yeastar P-Series Phone System offers an all-in-one solution for business communication, integrating voice, video, and collaboration features into one powerful platform. Designed specifically for today's businesses, it consolidates disparate communication tools into a cohesive "PBX-Plus-More" environment, enhancing efficiency and connectivity.

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

With an emphasis on providing "User-friendly Unified Communications," the Yeastar P-Series Phone System presents businesses, regardless of their scale, with a comprehensive solution that includes calling, video conferencing, messaging, and seamless integrations right from the start.

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

The Yeastar P-Series Phone System includes an integrated call center feature, providing companies with an all-in-one solution for handling calls, video conferencing, messaging, integrations, and additional functionalities. It caters to the needs of businesses, regardless of their scale.

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Center Infrastructure (CCI)

The Yeastar P-Series Phone System comes equipped with an integrated call center feature. This feature provides companies with an all-inclusive toolkit for managing calls, video conferencing, messaging, integrations, and additional functionalities. It caters to the needs of organizations of various sizes.

Cloud PBX

The Yeastar P-Series Phone System offers a comprehensive cloud-based PBX solution that consolidates telephony, contact center functionalities, and various integrations into a single platform to streamline your everyday business activities.

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Contact Center as a Service (CCaaS)

The Yeastar P-Series elevates the conventional phone system into an advanced CCaaS offering. It integrates both inbound and outbound call centers with various messaging channels, such as WhatsApp, SMS, and Live Chat, enabling companies to engage with customers on their favorite platforms via a seamless and user-friendly interface.

PBX

User-friendly, efficient, and highly adaptable, the Yeastar P-Series Phone System transforms business communication by merging voice calls, meetings, multi-channel messaging, integrations, and additional features into a cohesive solution. It eliminates barriers related to distance, platforms, and systems.

Softphone

Enhance your team's productivity with Yeastar Linkus, the premier softphone that transforms your mobile device, desktop, or web browser into an effective office extension. No matter if you're working remotely, on-site, or traveling, Linkus keeps you connected and in sync at all times.

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

The Yeastar P-Series Phone System presents an all-in-one "PBX-Plus-More" solution that seamlessly integrates voice, video, and collaborative tools within a single dynamic platform. Designed to cater to the advanced requirements of contemporary enterprises, it provides exceptional adaptability with options for Cloud, On-premises, or Software installations.

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

The Yeastar P-Series offers a comprehensive Unified Communications (UC) solution that unifies voice, video, messaging, and presence into a single, streamlined platform. This integration removes barriers between various communication methods, enabling contemporary teams to transition smoothly among mobile, desktop, and web interfaces while maintaining a consistent experience.

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

White Label VoIP

Effortless to configure and user-friendly, Yeastar's white-label hosted PBX solutions enable you to enhance your market reach and increase your daily recurring income with ease.

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