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What is UMAI?

Our customizable booking platform removes fees associated with direct bookings while enabling you to promote and sell distinctive guest experiences. Additionally, reservations can be made at no cost through social media channels like Instagram, Facebook, and Google. You have the ability to set up automated notifications for your guests and implement deposits or cancellation policies for larger groups and special events. UMAI provides comprehensive control and insight into all guest information, including their previous visits and purchasing patterns, which helps you to engage with each guest as if they are a loyal customer. By monitoring your guests across various locations, you can gain a complete understanding of their interactions with your brand. Our system can highlight guests who haven't returned recently, recognize those with upcoming birthdays, and identify individuals you wish to see more frequently. Plus, automated personalized marketing campaigns can enhance your outreach efforts. This approach not only strengthens customer relationships but also drives loyalty and repeat business.

What is Simple Host?

Simple Host is an advanced front-of-house software tailored specifically for the restaurant industry, crafted by experienced professionals who aimed to modernize the outdated practices of using paper lists and convoluted per-cover agreements. This cutting-edge application integrates vital tools that hosts rely on during their shifts, such as an online waitlist featuring QR code integration, a user-friendly online reservation platform with an embeddable widget, a customizable drag-and-drop floor plan, automatic server rotation, two-way SMS communication with patrons, in-app chat capabilities between devices, an automated digital guestbook, and a statistics dashboard to monitor peak periods and table turnover rates. The pricing model is transparent, consisting of a fixed monthly fee that removes per-cover charges, long-term commitments, and the necessity for specialized hardware. Restaurants are empowered to utilize their existing iPads, iPhones, Android devices, or PCs, permitting unlimited device connections across all subscription levels. The setup process is efficient, taking only about five minutes, and most teams can start utilizing the platform on the same day they register. Plans commence at a competitive rate of $49.99 per month, which includes a 7-day free trial that does not require a credit card for initial access. With over 1,000 restaurants actively employing this software, it is swiftly establishing itself as a preferred choice in the sector. Ultimately, this enables restaurant owners to dedicate more attention to their guests while minimizing the burden of administrative duties, thereby enhancing the overall dining experience.

Media

Media

No images available

Integrations Supported

Google
Google Tag Manager
Meta Pixel
Stripe

Integrations Supported

Google
Google Tag Manager
Meta Pixel
Stripe

API Availability

Has API

API Availability

Has API

Pricing Information

$80
Free Trial Offered?
Free Version

Pricing Information

$49.99/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UMAI Restaurant Software

Date Founded

2016

Company Location

Malaysia, Portugal

Company Website

www.umai.io

Company Facts

Organization Name

Simple Host

Date Founded

2018

Company Location

United States

Company Website

www.simplehostapp.com

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

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