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What is UMAX?

UMAX provides a modern range of customizable solutions designed for Customer Information Systems (CIS), Customer Relationship Management (CRM), and Asset and Field Services Management, specifically aimed at utility companies and built on the powerful Microsoft Dynamics 365 framework. Our solutions streamline daily operations by incorporating automation and tailored workflows, supported by actionable analytics and insightful data. By adopting automated processes, simplifying user engagement, and offering customer self-service functionalities, organizations can not only boost efficiency but also significantly cut service expenditures. Additionally, our comprehensive omni-channel capabilities offer organizations a deeper understanding of customer behavior, allowing for proactive customer satisfaction management. With our flexible, highly configurable modular platform that seamlessly integrates with external systems, businesses can enhance their operational efficiency. Furthermore, by tapping into the advanced features of the Microsoft platform, organizations can unlock the full value of their utility data, enabling them to excel in a competitive market while simultaneously improving the overall customer experience. Ultimately, our commitment to innovation ensures that utility companies are well-equipped to navigate the challenges of the future.

What is Invoice Cloud?

Invoice Cloud provides an all-encompassing, easy-to-use, and secure platform for electronic billing and payment transactions. Our Software as a Service (SaaS) system includes customizable and regularly updated online payment solutions designed to meet the unique needs of your organization. Moreover, our user-friendly interface keeps customers involved throughout the payment journey, leading to unprecedented levels of electronic payment uptake. By choosing Invoice Cloud, your customers will smoothly shift from conventional paper bills to a completely paperless environment. This platform guarantees not only the highest adoption rates within the industry but also significant benefits for our clients, ultimately improving their efficiency and customer satisfaction. Additionally, the transition to a digital billing system helps organizations reduce costs associated with paper and postage.

Media

Media

Integrations Supported

Microsoft Dynamics 365

Integrations Supported

MeterData4U

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Itineris

Company Location

United States

Company Website

www.itineris.net/north-america/solutionforutilities/

Company Facts

Organization Name

Invoice Cloud

Date Founded

2009

Company Location

United States

Company Website

www.invoicecloud.net

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Utility Management Systems

Billing & Invoicing
Customer Management
Electricity
Natural Gas
Water

Categories and Features

Accounts Receivable

ACH Payment Processing
Billing & Invoicing
Check Processing
Collections Management
Online Payment Processing
Overpayment Processing
Partial Payments
Receivables Ledger
Recurring Billing

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customizable Invoices
Dunning Management
Mobile Payments
Online Invoicing
Online Payments
Payment Processing
Recurring/Subscription Billing

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Customizable Billing
Internet
Post-Paid Systems
Pre-Paid Systems
Self Service Portal

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
License Issuance
Permit Issuance
Self Service Portal
Taxation & Assessment
Utility Billing

Loan Servicing

Auto Loans
Business Loans
Collections Management
Compliance Management
Construction Loans
Loan Processing
Student Loans

Recurring Billing

Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Trash
Water

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Electricity
Natural Gas
Trash
Water

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