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What is UMS?

Utility Management Solutions (UMS) offers a comprehensive suite of utility billing and management services tailored for multi-family, mixed-use, and manufactured housing developments. With over 15 years of industry experience, UMS prioritizes critical services including resident billing, cost management, recovery for vacant units, and options for submetering in water, gas, and electricity. Their billing services are distinguished by accurate invoicing, an intuitive online portal for residents, and a knowledgeable customer support team located in Minnesota, which creates a positive and efficient experience for tenants. UMS also integrates seamlessly with popular property management software, ensuring that the onboarding process is smooth for both property managers and residents. Moreover, the company’s submetering systems are fully wireless and can be monitored remotely, enabling precise tracking of individual unit usage and promoting tenant responsibility for their consumption, which ultimately cultivates a culture of conservation among residents. This dedication to innovation not only improves operational efficiency but also supports the development of sustainable living practices within the community, leading to long-term benefits for both the environment and the residents. By continuously evolving their services, UMS remains at the forefront of the utility management industry.

What is SOFTWater?

SOFTWater stands out as the leading utility billing software in the market, tackling numerous challenges utility offices encounter while significantly reducing manual tasks and the potential for mistakes. Developed by Intedata Systems, it incorporates advanced document management capabilities, customizable automation features, and robust integrations that empower users to handle billing for water, sanitation, sewer, gas, and electricity services with ease. By taking advantage of the automation discounts offered by USPS, users can optimize their workflows and enhance productivity. The software meticulously processes customer addresses, ensuring that they are validated against the latest postal service database and generates necessary reports efficiently. With its built-in CASS utility, SOFTWater streamlines the exchange of address data and offers timely reminders for file submissions, helping users maintain organization and punctuality in their operations. This well-rounded strategy not only boosts operational efficiency but also substantially lessens the risk of expensive billing errors. Furthermore, the user-friendly interface and reliable support further contribute to a hassle-free experience for utility offices.

Media

Media

Integrations Supported

AppFolio Property Manager
Entrata
RealPage
Rent Manager
Yardi EHR

Integrations Supported

AppFolio Property Manager
Entrata
RealPage
Rent Manager
Yardi EHR

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UMS

Company Location

United States

Company Website

umsbilling.com

Company Facts

Organization Name

Intedata Systems

Date Founded

1986

Company Location

United States

Company Website

www.intedata.com

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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