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What is UMS2000?

UMS2000, created by Computer Network, is an all-encompassing utility management software tailored for Windows, delivering intricate line/tap and meter information. Its customizable task menu paired with user-friendly drill-down navigation simplifies data entry and improves user engagement with various projects and tasks on a daily, weekly, or monthly basis. This powerful system encompasses features like integrated work management, electronic billing, inventory oversight, mobile service orders, an exceptional audit trail, rate analysis, CASS certification, a GIS interface, customizable rate codes, and the capability to support an unlimited number of billing cycles, among numerous other functions. Furthermore, UMS2000 is designed to evolve alongside the changing demands of utility management, ensuring that users experience both efficiency and accuracy in a variety of operational settings. The continuous updates and enhancements make it a reliable choice for utility professionals seeking to optimize their management processes.

What is SOFTWater?

SOFTWater stands out as the leading utility billing software in the market, tackling numerous challenges utility offices encounter while significantly reducing manual tasks and the potential for mistakes. Developed by Intedata Systems, it incorporates advanced document management capabilities, customizable automation features, and robust integrations that empower users to handle billing for water, sanitation, sewer, gas, and electricity services with ease. By taking advantage of the automation discounts offered by USPS, users can optimize their workflows and enhance productivity. The software meticulously processes customer addresses, ensuring that they are validated against the latest postal service database and generates necessary reports efficiently. With its built-in CASS utility, SOFTWater streamlines the exchange of address data and offers timely reminders for file submissions, helping users maintain organization and punctuality in their operations. This well-rounded strategy not only boosts operational efficiency but also substantially lessens the risk of expensive billing errors. Furthermore, the user-friendly interface and reliable support further contribute to a hassle-free experience for utility offices.

Media

Media

Integrations Supported

Postage $aver

Integrations Supported

Postage $aver

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Computer Network

Date Founded

1987

Company Location

United States

Company Website

www.ums2000.com

Company Facts

Organization Name

Intedata Systems

Date Founded

1986

Company Location

United States

Company Website

www.intedata.com

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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