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What is UNIVERGE 3C?

In the modern business environment, effective Unified Communications and collaboration are vital. Utilizing a comprehensive solution enables your entire workforce to experience improved communication benefits. The UNIVERGE 3C system facilitates proactive collaboration from any location and at any time, featuring powerful IP telephony and UC&C software that integrates seamlessly whether deployed on-premises, in the cloud, or in hybrid configurations. This solution meets the increasing expectations from customers, colleagues, and partners for faster responses and higher service quality. By embedding a digital workplace strategy, organizations can create engaging and connected experiences for both employees and clients, promoting smooth and personalized interactions whenever needed. This strategy not only enhances the efficiency of your workforce but also strengthens their ability to quickly adapt to evolving business demands. Furthermore, it ensures customer engagements are both welcoming and informative, empowering teams to work collaboratively and effectively with co-workers, clients, and suppliers in real-time. Embracing such cutting-edge solutions can fundamentally reshape your organization's communication dynamics, ultimately leading to improved productivity and greater satisfaction among all stakeholders. As a result, businesses can leverage these advancements to navigate challenges more adeptly and foster a culture of continuous improvement.

What is Ecosmob?

Ecosmob delivers top-tier expertise and solutions for global businesses that adopt cutting-edge technologies. Transform your network with innovative and affordable solutions designed for efficiency. Offering customized VoIP services, Ecosmob caters specifically to the unique requirements of your business. With a wealth of experience in Open Source Telephony development, Ecosmob stands out in the industry. You can build interactive, scalable, and resilient web applications using state-of-the-art technology stacks. Elevating your online presence through a responsive website will enhance your business and set your brand apart from competitors. Additionally, our mobile application development services are designed to broaden your digital reach and engage a larger audience. We specialize in creating highly scalable and robust mobile applications tailored to fulfill your business objectives. Furthermore, embracing AI and ML technologies can unlock exciting new business opportunities and innovative possibilities for growth. By leveraging these tools, you can effectively position your business for future success.

Media

Media

Integrations Supported

Integrations Supported

HubSpot CRM
Pipedrive
Salesforce CRM Analytics
Zoho CRM

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Custom

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NEC

Company Location

United States

Company Website

www.nec-enterprise.com/products/UNIVERGE-3C

Company Facts

Organization Name

Ecosmob Technologies Pvt. Ltd.

Date Founded

2007

Company Location

India

Company Website

www.ecosmob.com

Categories and Features

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Chat / Messaging
File Sharing
Multi-User Collaboration
Voice Mail

Categories and Features

AI Call Center

Not specified

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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