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What is USPBX?

USPBX is an innovative cloud-based PBX and VoIP communication solution designed to replace outdated telephone systems, delivering reliable and high-caliber voice services tailored for modern enterprises. This platform offers a centralized management system, enabling organizations to oversee their calls, messaging, and overall communication operations without the need for physical hardware, thereby streamlining processes and introducing sophisticated features such as auto attendants, call routing, and voicemail-to-email functionalities. Moreover, it integrates effortlessly with popular software tools like CRM, ERP, and property management systems, ensuring that all calls and customer interactions are efficiently tracked and organized within the company’s operational framework. Users can also access mobile and desktop applications that turn any device into a full office extension, empowering teams to stay connected and responsive from anywhere while maintaining a consistent professional image. In addition to these capabilities, the platform fosters improved collaboration among team members, which contributes to heightened productivity levels and enhanced customer support, ultimately driving business success. By embracing such advanced technology, organizations can adapt to the evolving communication landscape with ease.

What is Horizon Hosted Phone System?

The Horizon phone system is an all-encompassing communication solution that provides an extensive range of both landline and mobile telephony capabilities via an intuitive web interface. As the foremost cloud telephony choice available in the market, Horizon features a robust set of tools tailored to meet the requirements of businesses, regardless of their size or structure. Cavendish has established itself as a leader in delivering the Horizon system, gaining deep knowledge in its setup, installation, training, and support for diverse phone system configurations that today’s enterprises need. With the ability to implement auto attendant functionalities, organizations can enhance call routing efficiency by offering callers various menu options to choose from. Moreover, users enjoy the convenience of accessing their phone numbers and adjusting settings from any authorized device within the company, which significantly boosts communication flexibility and operational efficiency. This level of adaptability positions Horizon as an essential resource for contemporary businesses striving to refine their telephony strategies while also promoting seamless connectivity across teams and clients. Ultimately, the combination of advanced features and user-centric design ensures that businesses can remain competitive in an increasingly digital landscape.

Media

Media

Integrations Supported

3CX
Cisco Secure Cloud Analytics
Cloud9
Gamma
InVentry
MiCloud Connect
Microsoft 365
Microsoft Outlook
Microsoft Teams
Obihai
Skype

Integrations Supported

3CX
Cisco Secure Cloud Analytics
Cloud9
Gamma
InVentry
MiCloud Connect
Microsoft 365
Microsoft Outlook
Microsoft Teams
Obihai
Skype

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

USPBX

Company Website

uspbx.com

Company Facts

Organization Name

Cavendish

Company Location

United Kingdom

Company Website

www.cavcoms.com/horizon/

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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