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What is UST IQ?

UST IQ for AMI Analytics revolutionizes the data engineering workflow by seamlessly managing the ingestion of extensive, high-frequency metering data and providing detailed insights, thereby enabling AMI business operations to focus on critical decision-making rather than IT infrastructure issues. It adeptly gathers both real-time and historical data, encompassing meter readings, alarms, events, GIS details, as well as data from external sources, converting this information into formats that are ready for querying through a cloud-native, microservices framework. This architecture facilitates self-service querying, location-specific and role-oriented analytics, and anticipatory exception management, equipping operations teams with vital insights into network irregularities, meter efficiency, outages, and environmental factors including seismic activity and weather conditions. Consequently, it improves the capacity to optimize field crew allocation, prevent costly failures, and enhance restoration processes. The system adeptly processes an immense volume of data, managing hundreds of millions of records on a daily basis through low-latency micro-batching, usually within 5-minute intervals, while also including capabilities such as 30-day rolling averages and alert-triggered notifications to bolster operational efficiency. This thorough strategy not only speeds up data processing but also guarantees that actionable insights are available as required, ultimately driving enhanced operational effectiveness and facilitating better strategic planning. Additionally, the integration of advanced analytics promotes a proactive approach to managing utilities, ensuring that businesses can respond swiftly to emerging challenges.

What is Orbit MDM?

The Orbit Meter Data Management (MDM) system acts as a middleware solution that connects meter data through the AMI framework and integrates it with the utility’s customer information system (CIS). Each year, Orbit MDM compiles over 3.6 million raw AMI reads from an individual meter, transforming this information into visual formats and concise customer usage summaries. Its powerful data management features enable users to retrieve both real-time and historical interval readings at intervals as brief as five minutes. This system is adept at addressing customer inquiries while effectively overseeing distribution assets such as meters and transformers. Users can easily navigate through different service types, including electricity, water, and gas, by selecting the relevant tab. Additionally, adjusting the displayed metrics for any specific year, month, or day is a straightforward process within the Orbit MDM platform. This system also ensures compatibility with all leading AMI vendor systems, allowing for a smooth integration experience for utilities. With its extensive range of functionalities, Orbit MDM significantly improves operational efficiency and enhances customer service for utility providers, making it an invaluable tool in the industry. Moreover, the ability to customize data views enhances user experience, further solidifying its role as an essential resource for utility management.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UST

Company Location

United States

Company Website

www.ust.com/en/what-we-do/digital-transformation/data-analytics/ust-iq/ami

Company Facts

Organization Name

PCS

Company Location

United States

Company Website

pcs-csa.com/products-services/mdm-meter-data-management

Categories and Features

Categories and Features

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