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What is UXCloud?

UXCloud facilitates remote usability testing that is moderated, featuring MP4 recording, screen sharing, and a fully integrated cloud platform. It enables testing for websites and software across any desktop operating system, while also supporting mobile app testing on both Android and iOS devices. Remote observers have the ability to securely participate in sessions using either desktop computers or mobile gadgets. Participants can engage in chat with fellow observers and jot down important notes during the sessions. Additionally, users can save MP4 session recordings directly to the cloud, create downloadable MP4 highlight clips, and export design concepts along with notes into an Excel spreadsheet for easy access and organization. This comprehensive tool enhances collaboration and improves the overall testing experience.

What is Lookback?

Engage actively with your users to gain insight into their interactions with your application or website. By conducting interviews with participants from various global locations, your team can observe and document valuable insights along with precise timestamps for enhanced analysis. Alternatively, you can invite users to independently complete tasks by providing them with a test link, leading to a collection of recorded sessions that are sent directly to your inbox. This remote user research method is suitable for both mobile and desktop platforms, removing the necessity for any physical connections. You can ask questions, gather authentic feedback, and allow participants to share their screens from anywhere in the world. Effortlessly test any type of website, application, or prototype. Each research initiative comes with a unique LiveShare invite link that can be shared with multiple participants, facilitating extensive outreach. Expand your research efforts beyond conventional environments by capturing the interactions of individuals through their faces, screens, and voices, regardless of their location, thus enriching the scope of your findings. This innovative approach not only boosts user engagement but also cultivates a more profound understanding of user behavior across varied contexts, ultimately leading to improved design decisions. By embracing this methodology, you can refine your offerings to better meet the needs and preferences of your diverse user base.

Media

Media

Integrations Supported

Integrations Supported

CleverX

API Availability

API Availability

Pricing Information

$0.10/minute
.10 cents/minute for researcher and participant
.05 cents/minute for each additional observer
.01 cent/MB storage after one week
Free Trial Offered?

Pricing Information

$99 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Ovo Studios

Company Location

United States

Company Website

www.uxcloud.us

Company Facts

Organization Name

Lookback

Date Founded

2013

Company Location

United States

Company Website

lookback.io

Categories and Features

UX

For Mobile
For Websites
Screen Activity Recording
Usability Testing
User Research

Categories and Features

Usability Testing

Not specified

User Research

Not specified

UX

Screen Activity Recording
Unmoderated Testing
Usability Testing
User Research

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