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What is UXPressia?

UXPressia serves as a comprehensive online platform designed to enhance the understanding of customer, user, buyer, and employee experiences, facilitating team collaboration and fostering effective digital transformation. The tool allows users to visualize customer journeys, develop personas, and create impact maps, while also enabling the analysis of touchpoints across various channels, inviting team members for real-time collaboration. It helps in recognizing connections between mapping efforts and offers a team library feature for storing and reusing components and files, ensuring consistency throughout all projects. Users can export high-quality maps and personas, presenting them directly through their web browsers. With over 120 pre-designed templates catering to more than 10 different industries, you can quickly jumpstart your project without delay. Additionally, resources such as training videos, demo sessions upon request, a Help Center, free guides, and live events focused on personas and journey mapping are readily available for support, all while maintaining a per-contributor pricing model where viewers can participate free of charge.

What is Reveall?

Reveall empowers product teams to take a customer-centric approach by simplifying the planning and prioritization of products with assurance. With Reveall, teams can easily collaborate on customer insights, visualize customer journeys, and prioritize product opportunities, all from a single platform. To gain a comprehensive understanding of customer needs and make informed product choices, you can: - Centralize all customer information by importing and storing all research and feedback into one reliable source. - Use custom tags and sentiment analysis to emphasize critical insights. - Organize findings into coherent Insights, allowing you to group similar data and formulate actionable conclusions through tailored insight reports. - Develop customer journey maps to provide context to your customer insights and assess user experience visually. - Strategically plan and prioritize your upcoming initiatives by leveraging customer insights to determine what features to develop, seamlessly integrated with your project management tools. This structured approach not only enhances decision-making but also fosters a deeper connection with your customer base.

Media

Media

Integrations Supported

Airtable
Slack
Canva
Figma
Google Analytics
Mixpanel

Integrations Supported

Airtable
Slack
Confluence
Google Docs
Google Drive
Hotjar
HubSpot Customer Platform
Intercom
Microsoft Teams
Miro
Stackreaction
SurveyMonkey
Typeform
Zendesk
Zoom

API Availability

API Availability

Pricing Information

$13.30 per month
Free Version
Free Trial Offered?

Pricing Information

€19 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

UXPressia

Date Founded

2015

Company Location

United States

Company Website

uxpressia.com/

Company Facts

Organization Name

Reveall

Date Founded

2021

Company Location

Netherlands

Company Website

www.reveall.co

Categories and Features

Customer Experience

Action Management
Customer Segmentation
Dashboard
Knowledge Management

Customer Journey Mapping Tools

Action Management
Collaboration
Customer Profiles
Data Import / Export
Templates

Customer Success

Customer Lifecycle Management
Health Score

Experience Management

Action Management
Customer Segmentation
Dashboard
Knowledge Management

Product Analytics

Customer Feedback Collection
Customer Journey Analytics
Touchpoint Analytics
User Segmentation

UX

Prototyping
User Journeys
User Research

Visual Collaboration

Not specified

Categories and Features

Customer Journey Mapping Tools

Action Management
Collaboration
Surveys & Feedback
Templates

Product Roadmap

Collaboration
Drag & Drop
Prioritization
Workflow Management

User Research

Not specified

UX

Unmoderated Testing
Usability Testing
User Journeys
User Research

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