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What is UXPressia?

UXPressia serves as a comprehensive online platform designed to enhance the understanding of customer, user, buyer, and employee experiences, facilitating team collaboration and fostering effective digital transformation. The tool allows users to visualize customer journeys, develop personas, and create impact maps, while also enabling the analysis of touchpoints across various channels, inviting team members for real-time collaboration. It helps in recognizing connections between mapping efforts and offers a team library feature for storing and reusing components and files, ensuring consistency throughout all projects. Users can export high-quality maps and personas, presenting them directly through their web browsers. With over 120 pre-designed templates catering to more than 10 different industries, you can quickly jumpstart your project without delay. Additionally, resources such as training videos, demo sessions upon request, a Help Center, free guides, and live events focused on personas and journey mapping are readily available for support, all while maintaining a per-contributor pricing model where viewers can participate free of charge.

What is TheyDo?

TheyDo empowers designers, product teams, and marketers to create an efficient workflow that transitions smoothly from insights to implementation, focusing on customer-centered solutions. Gone are the days of chaotic whiteboards, redundant efforts, and squandered resources. With the promise of halving the time spent on tasks, you could eliminate the need for up to three major presentations each month, while also enjoying a 40% reduction in operational costs. The use of a vertical framework enables a detailed examination of the customer experience, fostering connectivity across your entire organization. This approach facilitates a customer-focused process that aligns opportunities with journeys, delivering solutions at scale in a comprehensible manner for all stakeholders involved. We highly recommend developing a standardized set of templates tailored for use by everyone in your organization. Additionally, implementing Single Sign-On (SSO) for all employees will enhance accessibility, allowing each department to seamlessly navigate their roles within customer journeys, ultimately improving collaboration and efficiency across the board.

Media

Media

Integrations Supported

Airtable
Canva
Coda
Figma
Google Analytics
Mixpanel
Slack

Integrations Supported

API Availability

API Availability

Pricing Information

$13.30 per month
Free Version
Free Trial Offered?

Pricing Information

€23 per user per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

UXPressia

Date Founded

2015

Company Location

United States

Company Website

uxpressia.com/

Company Facts

Organization Name

TheyDo

Date Founded

2018

Company Location

Netherlands

Company Website

www.theydo.com

Categories and Features

Customer Experience

Action Management
Customer Segmentation
Dashboard
Knowledge Management

Customer Journey Mapping Tools

Action Management
Collaboration
Customer Profiles
Data Import / Export
Templates

Customer Success

Customer Lifecycle Management
Health Score

Experience Management

Action Management
Customer Segmentation
Dashboard
Knowledge Management

Product Analytics

Customer Feedback Collection
Customer Journey Analytics
Touchpoint Analytics
User Segmentation

UX

Prototyping
User Journeys
User Research

Visual Collaboration

Not specified

Categories and Features

Customer Journey Mapping Tools

Data Import / Export

UX

Not specified

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