Ubic vs. Aircall

Ubic is a Europe-based B2B sales dialing platform created by Positive Lab, a division of the Positive Group. This innovative solution enables sales teams to effortlessly import prospect lists from different CRMs or via CSV files, allowing them to start calling sessions directly from their web interfaces. With its capability for parallel calling, Ubic adeptly manages calls, filters out answering machines and non-working numbers, and connects agents efficiently once a call is picked up. Users can log call outcomes, append qualification notes, and assign follow-up tasks as needed. Moreover, managers can monitor calling performance and evaluate reports generated from these interactions. The platform also features workflows that determine the time intervals before prospects are added back into the calling rotation. Depending on the integration, it can transmit relevant fields, statuses, notes, or activities back to the associated CRM system. Available in both English and French, Ubic provides specialized support and onboarding services in French as well. The pricing structure is set at €200 per user per month for monthly subscriptions, €180 for quarterly commitments, or €160 for annual subscriptions, all accompanied by a free 7-day trial period to explore its features and capabilities. Consequently, Ubic stands out as a flexible choice for businesses eager to improve their calling efficiency in an increasingly competitive landscape. By offering a comprehensive suite of tools and support, Ubic aims to empower sales teams to reach their full potential.

Aircall is redefining call center and customer communication software with an AI-driven platform that empowers teams to work smarter and connect better. Designed for both sales and support teams, it centralizes phone calls, SMS, and WhatsApp messaging, ensuring no customer interaction slips through the cracks. With AI Voice Agents, businesses can handle inbound calls 24/7, qualifying leads and addressing routine queries without missing a beat. The new AI Assist Pro takes conversations further by coaching reps in real time, guiding them with prompts, and automating follow-ups—turning every rep into a top performer. Teams also gain actionable insights with powerful analytics, call recordings, and performance dashboards to identify trends and improve outcomes. Aircall’s shared inbox keeps cross-channel communication organized, while IVR and automated call routing reduce resolution times. Businesses appreciate its fast, intuitive setup: claim numbers instantly, configure workflows in minutes, and connect seamlessly to Salesforce, HubSpot, Zendesk, Intercom, Shopify, Microsoft Teams, and 250+ integrations. Customers around the world—from travel agencies to healthcare recruiters—praise Aircall for its stability, reliability, and ease of use. With proven results like increased bookings, faster onboarding, and measurable boosts in customer satisfaction, Aircall demonstrates real business impact. By combining automation, AI, and human connection, it delivers a future-ready communication hub that helps companies scale without sacrificing quality.