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What is Ubiik?

The extensive collection and examination of data from numerous devices distributed across an urban landscape are essential for a variety of smart grid projects. Ubiik's Advanced Metering Infrastructure (AMI) solution allows utility companies to efficiently collect data from meters and field devices, enabling them to make informed decisions that improve grid stability and enhance resilience. The Head End System (HES) provides adaptable and scalable microservices that facilitate the effective processing and display of real-time information, empowering customers to analyze their meter data and make impactful business decisions. However, the task of gathering extensive data from field meters can prove to be quite daunting, especially when implementing utility-scale systems that encompass hundreds of thousands, if not millions, of smart meters. Each of these meters must reliably transmit and receive data at set intervals or as required from a central controller, ensuring that the information is both accurate and timely for optimal decision-making. This intricate process underscores the necessity of dependable communication systems to sustain the efficiency of smart grid operations. Moreover, as technology evolves, the demand for enhanced data management and communication strategies will continue to grow, further shaping the landscape of smart grids.

What is Dropcountr?

Dropcountr provides powerful yet intuitive software designed for water analytics and customer engagement, compatible with any meter regardless of its brand or reading intervals. Through Dropcountr CLEAR, utility companies can analyze customer behaviors, manage water efficiency budgets for indoor and outdoor applications, swiftly address service requests, and engage with clients using modern communication tools. On the other hand, homeowners have access to Dropcountr HOME, which is a specialized customer portal that allows them to understand their water usage, compare it with their neighbors, set personal conservation targets, and benefit from crucial rebates and updates from their utility providers. This cloud-based platform not only improves data analytics but also enhances customer interaction, transforming water meter data into actionable insights that are valuable for both utility staff and their customers. By adopting preferred technologies to communicate with customers, utilities can reduce the number of service calls, automate notifications, and move towards more digital communication channels. This strategy not only fulfills customer expectations but also elevates overall satisfaction among users. Moreover, by implementing these advancements, both utilities and homeowners can collaboratively strive for more sustainable water management practices, leading to a shared commitment to preserving this vital resource for future generations. Thus, the integration of innovative technologies presents a promising future for effective water conservation efforts.

Media

Media

Integrations Supported

Itron Enterprise Meter Data Management

Integrations Supported

Itron Enterprise Meter Data Management

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ubiik

Date Founded

2016

Company Location

United States

Company Website

www.ubiik.com/ami-solution

Company Facts

Organization Name

Dropcountr

Date Founded

2013

Company Location

United States

Company Website

www.dropcountr.com

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

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