Ratings and Reviews 1 Rating
Ratings and Reviews 11 Ratings
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What is Umnico?
A comprehensive omnichannel messaging solution unites 25 different business messengers, social media platforms, and more into a single chat center. Additionally, it features an automated customer relationship management system designed to enhance both sales and customer support efficiency by utilizing the same resources. This integration ensures a seamless communication experience for businesses and their clients alike.
What is JivoChat?
We offer a freemium omnichannel communication platform designed for businesses, featuring 11 different channels and boasting over 270,000 active users globally.
With the Jivo app, agents can manage all their chats, emails, and calls seamlessly, while clients can receive support through social media, enhancing sales potential significantly.
Our platform integrates with major industry players like Shopify, WordPress, Wix, Bigcommerce, and Tilda, ensuring a wide range of functionalities.
In addition, we provide essential communication tools such as chatbots, WhatsApp, and Instagram, all aimed at boosting your revenue over time.
JivoChat is tailored and localized for various markets, including English, Spanish, German, Turkish, Indonesian, Portuguese, and Russian, making it accessible to diverse audiences.
Moreover, we are prepared to support operations in any country, offering round-the-clock assistance to ensure our users receive the help they need.
Integrations Supported
Bitrix24
Facebook
Facebook Messenger
Instagram
Kommo
Telegram
WhatsApp
Integrations Supported
Bitrix24
Facebook
Facebook Messenger
Instagram
Kommo
Telegram
WhatsApp
Dooca Commerce
Easyflow
Freshdesk
API Availability
Has API
API Availability
Has API
Pricing Information
$7 per month
Umnico lets you design your own tariff plan. Pay for instant messengers and social media required by your business needs only. Get a discount of up to 35% when paying for a tariff plan for a period of 3 to 24 months.
Free Version
Free Trial Offered?
Pricing Information
$19/month/user
https://www.jivochat.com/pricing/
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Linux
Customer Service / Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Umnico
Date Founded
2018
Company Website
umnico.com
Company Facts
Organization Name
JivoSite
Date Founded
2012
Company Location
United States
Company Website
www.jivochat.com
Categories and Features
Customer Communications Management
Chat / Messaging
Multi-Channel Communications
Personalization
Template Management
Live Chat
Geo Targeting
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Categories and Features
Cloud Communication Platform
Call Center
Call Recording
Call Routing
Chat / Messaging
File Sharing
IVR / Voice Recognition
Customer Communications Management
Chat / Messaging
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Customer Service
Call Center Management
Email Management
Live Chat
Performance Metrics
Social Media Integration
Virtual Assistant
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking