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What is Unbox ERP?

Enterprise Resource Planning (ERP) serves as a framework for organizations to manage and integrate essential elements of their operations seamlessly. In contrast, Customer Relationship Management (CRM) is a system focused on enhancing the management of a business’s relationships with existing and potential clients. A unified ERP/CRM platform provides staff across various sectors—such as sales, customer service, business development, and marketing—with advanced resources to improve external communications and build strong client relationships. As projected by Gartner, CRM is set to emerge as the leading segment in enterprise software spending by 2021. For businesses looking to ensure long-term success, adopting a visionary approach is crucial. By implementing a cloud-based, open-source ERP/CRM solution, a company can gain access to more than 30 essential modules specifically designed to meet its unique requirements, along with over 500 additional add-ons for scaling operations. This versatile system caters to all industry types and incorporates flexible integration capabilities, supporting multiple languages and currencies to help businesses thrive in various markets. Ultimately, such a robust toolset not only aids companies in managing their growth but also helps them sustain a competitive edge in an ever-evolving landscape. Embracing this technology can be transformative, enabling organizations to respond adeptly to changes in both their internal and external environments.

What is TeamTracks?

We have partnered with more than 100 manufacturers from diverse industries, showcasing our unparalleled expertise in this field. Our software is recognized as the premier choice, boasting a multitude of features that are both versatile and validated in various sectors. It is essential to transition away from outdated tools like Excel spreadsheets, access databases, and ill-suited ERP or CRM systems for managing product services; the search for your perfect solution should not be postponed. You can rapidly and effectively outline and implement your returns management and product service workflows. With comprehensive insight and control over your service operations, you can effortlessly monitor, evaluate, and refine your service delivery. By optimizing the productivity of your product service team, you can substantially reduce service response times. Moreover, consider creating a customer portal on your website, enabling clients to submit RMAs, track their progress, submit inquiries, and explore a rich repository of articles and documents. Additionally, you have the ability to customize every element of the returns and service process to suit your requirements, including tailored data fields, user interfaces, roles, stages, workflows, automation, and reporting options. This degree of customization not only guarantees operational efficiency but also ensures that your processes are completely aligned with your strategic business goals, paving the way for sustained growth and success. Ultimately, embracing this comprehensive approach will empower your organization to achieve its objectives more effectively.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$60 per month
Free Trial Offered?
Free Version

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Unbox ERP

Company Location

United States

Company Website

unboxerp.com

Company Facts

Organization Name

Renewity Systems

Date Founded

2005

Company Location

Canada

Company Website

www.renewityrma.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

Categories and Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

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