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What is Unbox Social?

An all-encompassing social marketing solution allows you to assess the success of your content and campaigns across multiple platforms effectively. By effortlessly connecting your accounts, you gain access to crucial insights from social media. This tool facilitates centralized measurement and analysis of all your profiles, empowering you to make well-informed strategic decisions about your marketing efforts and ad spending. You can monitor the entire funnel analytics, evaluating the efficacy of campaigns and hashtags through various metrics, including follower growth, reach, impressions, clicks, ideal posting times, and engagement rates. Furthermore, it aggregates essential metrics vital to your business, covering both organic and paid social media performance all within one dashboard. In just a few minutes, you can acquire a detailed overview of your industry’s landscape as well as your brand’s position within it. This platform is the perfect answer for all your social media marketing needs and business objectives. At Unbox Social, our customers are our top priority, and we ensure that our dedicated team—which includes customer success specialists, technical support, and marketing consultants—is always ready to assist you in excelling on social media and reaching your goals efficiently. We are unwavering in our commitment to your success and strive to provide you with all the necessary resources to flourish in an ever-changing digital environment. Additionally, we believe that fostering a supportive community around our platform enhances the overall experience for our users.

What is Konnect Insights?

Harness the power of Konnect’s Listening tool to engage with a myriad of discussions across various online platforms and social media, allowing you to uncover valuable insights regarding customer sentiments about your brand, competitive dynamics, industry movements, and the success of your marketing campaigns. By keeping a close watch on all pertinent dialogues that influence your business on the web and social channels, you can effectively connect with your audience through their preferred mediums. Implement advanced automated workflows and CRM systems to route conversations to the right teams, thereby enhancing response efficiency and enabling a thorough evaluation of your efforts. Konnect Insights Social CRM further enriches customer experience with its visually engaging dashboards and business intelligence tools that illuminate your online reputation and social media standing. You'll gain in-depth visibility into your share of voice, sentiment assessments, media type classifications, and metrics from various social platforms for both your brand and your competitors, alongside comprehensive reports detailing response times and other essential performance metrics. By utilizing these insights, you can fine-tune your strategic approaches, foster deeper customer relationships, and ultimately propel your organization toward superior results. Additionally, this data-driven methodology empowers you to stay ahead in a rapidly evolving market landscape, ensuring that your brand remains responsive and relevant.

Media

Media

Integrations Supported

Integrations Supported

5X
Aircall
App Store
Axis LMS
Facebook Ads
Gmail
Google Analytics
Google Business Profile
Google Play
Meta Ads
WhatsApp
YouTube

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$29 per user per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Unbox Social

Company Location

United States

Company Website

www.unboxsocial.com

Company Facts

Organization Name

Konnect Insights

Date Founded

2014

Company Location

India

Company Website

konnectinsights.com

Categories and Features

Categories and Features

Customer Experience

Not specified

NPS

Not specified

Social CRM

Not specified

Social Listening

Not specified

Survey

Not specified

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