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What is Unit Manager Pro?

Unit Manager Pro is an innovative cloud-based software solution designed specifically for owners and operators of self-storage facilities. This all-encompassing platform integrates various functions such as tenant and unit record management, lease oversight, rent collection, invoicing, payment tracking, and scheduled rent increases into one user-friendly interface. Users can conveniently process card payments using Stripe and handle Direct Debits through GoCardless, all while automating invoicing and sending reminders for any overdue payments. Moreover, tenants benefit from a self-service portal that caters to their needs. The software also includes lease templates that enable electronic signatures, a website builder for creating a facility site that allows online unit bookings, and an analytics dashboard offering valuable insights into operational performance. In essence, this solution is meticulously designed for self-storage businesses that seek to enhance their daily operations and improve customer interactions through an easily accessible online platform. This makes it an indispensable asset for increasing efficiency and effectiveness in facility management. Furthermore, the system's capabilities ensure that users can focus more on growth and customer satisfaction while minimizing administrative burdens.

What is Automated Storage Call Center?

Automated Storage Call Center focuses on delivering remote operational and call-center services specifically designed for self-storage facilities, aiming to enhance or fully replace on-site personnel. Their extensive offerings are available 24/7, encompassing customer interaction management and operational duties that include handling both inbound and outbound calls, following up on missed communications, processing rent and move-ins/outs, nurturing leads, assisting tenants, and managing payment procedures via phone and automated systems. Furthermore, they adeptly handle collections for overdue accounts through multiple communication avenues such as phone, text, and email, while also supervising auction processes for tenants who have defaulted on payments. By employing local phone numbers and interactive voice response (IVR) technology, they ensure thorough documentation of calls, performance insights, and support in various languages, alongside providing website assistance and seamless integration with top storage management software solutions. Their pricing model is structured according to the number of storage units, featuring tiered plans, initial setup fees, extra charges for rollover calls, and a variety of optional services tailored to meet customer demands. With this extensive array of features, they aspire to optimize operations and elevate customer satisfaction for self-storage businesses universally, demonstrating a commitment to innovation and efficiency in the industry.

Media

Media

Integrations Supported

GoCardless
Stripe

Integrations Supported

Cubby
Hummingbird
SiteLink Web Edition
WebSelfStorage
monday AI work platform
storEDGE

API Availability

API Availability

Pricing Information

Subscription billing applies to units with active leases; empty units are free. Optional done-for-you setup costs £99 and is credited to the first invoice.
Free Trial Offered?

Pricing Information

$2.25 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Unit Manager Pro

Company Website

unitmanagerpro.com

Company Facts

Organization Name

Automated Storage Call Center

Date Founded

2021

Company Location

Iceland

Company Website

www.automatedstoragecallcenter.com

Categories and Features

Self Storage

Not specified

Categories and Features

Self Storage

Not specified

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