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What is UnityAI?

Care teams are encountering substantial obstacles, characterized by high turnover rates and challenges in delivering the quality, experience, and efficiency they strive for in their roles. We believe that AI has the potential to restore equilibrium and enhance these circumstances. By implementing AI solutions, we can create efficient and harmonious care environments that benefit everyone involved. The complexities of clinical processes differ greatly from one case to another, and we navigate this complexity with the aid of advanced data analytics and AI, which eases the pressure on care teams. Our cutting-edge AI models evaluate real-time data from healthcare facilities and identify the best next steps for each care team member, ensuring that optimal care is provided consistently. This AI technology is integrated smoothly into existing communication methods—such as radio, text, chat, and overhead systems—promoting connectivity and collaboration among the team. Traditionally, the intricate nature of hospital care has obstructed the effective application of technology; however, AI has revolutionized this field by making it possible to utilize data and algorithms to improve care quality significantly. With a collective experience of 25 years, our dedicated team excels at employing data and algorithms to achieve outstanding clinical results at scale, thereby redefining standards in healthcare delivery. Additionally, our unwavering commitment to innovation guarantees that we continue to lead the way in enhancing patient care through technology, paving the path for future advancements. It is our belief that with ongoing dedication, we can further bridge gaps in care and set new benchmarks for excellence in the healthcare industry.

What is Artera?

Healthcare organizations use Artera to deploy voice AI agents that manage routine patient conversations, from appointment scheduling and intake to referral management, payments, and care gap outreach, reducing administrative burden while improving patient access. The platform, Artera Harmony, connects fragmented communication into coordinated patient engagement across text, phone, email, and voice AI, with deep EHR integrations that automate the right message at the right time. AI Service Squads work directly with provider teams to design custom solutions around each practice's unique operational needs. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience. Key capabilities include AI-powered Smart Inbox, which consolidates all patient conversations in one place, surfacing high-priority messages so staff focus where it matters most. Automated workflows support complex care journeys, from appointment reminders and care gap closure to post-visit follow-ups and intake preparation, without requiring staff intervention. Built-in reporting tools provide real-time visibility into patient engagement rates, message volume, response times, and no-show recovery revenue. Artera's voice AI agents are purpose-built for healthcare, handling routine conversations that consume staff time so teams can focus on patients who need a human touch. AI Service Squads, dedicated teams of Artera's AI builders, collaborate directly with each practice to design, implement, and support custom AI solutions around their workflows and EHR environment. Security is foundational: SOC 2 Type 2, HITRUST certified, HIPAA compliant, and FedRAMP Class D Certified (FedRAMP High). Identifiable patient data is never used to train AI models. 2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Healthcare-Native Experience | FedRAMP Class D Certification | 200M+ Patients | 1,000+ Healthcare Providers

Media

Media

Integrations Supported

Google Cloud Platform

Integrations Supported

AdvancedMD
EpicCare EMR
Greenway Health
MEDITECH Expanse
ModMed
NextGen Healthcare EHR
Oracle Health Ambulatory EHR
Oracle Health EHR
Veradigm EHR
athenaOne
eClinicalWorks

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UnityAI

Company Location

United States

Company Website

www.unityai.co

Company Facts

Organization Name

Artera

Date Founded

2015

Company Location

United States

Company Website

artera.io

Categories and Features

Healthcare AI

Not specified

Categories and Features

AI Voice Agents

Not specified

Appointment Reminder

Appointment Scheduling
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Rescheduling
SMS Messaging
Two-Way Messaging

Healthcare AI

Not specified

Medical Scheduling

Not specified

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Self Management

Patient Experience

Not specified

Patient Intake

Not specified

Patient Scheduling

Not specified

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