Uniwell POS Reviews & Ratings

Uniwell POS

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design 5 out of 5 stars
support 5 out of 5 stars

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What is Uniwell POS?

More than merely a point of sale system provider, we see ourselves as your dedicated ally in hospitality technology. With over twenty years of experience, Uniwell POS Australia has been developing point of sale solutions tailored to the diverse needs of Australian hospitality and food retail businesses. We understand the shifting demands of contemporary food service technology and are proud to offer reliable, intuitive solutions that genuinely enhance your operations. From quaint cafes and bakeries to expansive entertainment venues and franchise systems, Uniwell delivers tailored, comprehensive solutions that encompass expert guidance, support during implementation, and ongoing assistance, all designed to surpass our clients' expectations. Our unwavering dedication to innovation keeps us at the forefront of industry developments, empowering your business to succeed in a competitive landscape. Additionally, we believe that strong partnerships with our clients lead to long-lasting success and mutual growth.

What is Dines?

Dines stands out as a premier hospitality platform crafted for a variety of venues, including food halls, festivals, theatres, bars, and restaurants across the UK and Ireland. This all-encompassing solution is specifically designed for complex, multi-vendor settings, allowing for seamless management of all ordering channels via a single platform that features iPad EPOS, self-service kiosks, mobile ordering, DinesPad handheld devices, and customer-facing screens. Each sales channel is linked to a centralized dashboard, enabling real-time monitoring of performance metrics across all vendors, terminals, and transactions, which significantly boosts operational efficiency. In cases of connectivity disruptions, Dines remains operational by continuing to process transactions; it automatically transitions from Wi-Fi to eSIM and then to offline mode, achieving an impressive 97.3% sales capture rate. Furthermore, the platform streamlines vendor payments by integrating payment processing and automating settlements, thus removing tedious manual tasks related to vendor payments and allowing for faster and more accurate revenue share distributions. Our AI Assistant, Tilly AI, is particularly tailored for the hospitality sector, empowering users to communicate in plain English for various tasks such as menu creation, report generation, identifying issues, adjusting prices, and toggling availability, all executed with exceptional precision. By leveraging Dines, venues can concentrate on elevating customer experiences while our sophisticated technology adeptly manages operational challenges, ultimately leading to greater satisfaction for both staff and patrons.

Media

Media

Integrations Supported

PayNuts
RMS Cloud
Tyro EFTPOS
me&u

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

iPhone
iPad
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Uniwell POS Australia

Date Founded

1999

Company Location

Australia

Company Website

www.uniwell.net.au

Company Facts

Organization Name

Dines App Ltd.

Date Founded

2016

Company Location

United Kingdom

Company Website

dines.co.uk

Categories and Features

Point of Sale

Barcode Scanning
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
eCommerce Integration

Categories and Features

Bar POS

Not specified

Point of Sale

Not specified

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Amonex Technologies Private Limited