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What is Upfirst?

Upfirst serves as a small business answering service that utilizes AI technology, functioning similarly to a virtual assistant by managing calls and collecting information during your absence. This innovative service provides several advantages, including: - Ensuring that your business calls are handled professionally by directing them to a trained agent. - Enhancing your team's knowledge by incorporating FAQs, office hours, company policies, and other essential details. - Sending you summaries of conversations via text or email for your records. - Managing incoming calls, gathering lead information, and directing it to the right team members for follow-up. Additionally, you have the flexibility to personalize your Upfirst agent's voice, greeting, and instructions, allowing for a tailored experience that reflects your brand's identity. By leveraging Upfirst, you can ensure that your business maintains a professional presence even when you're not available.

What is MissedCalls.Help?

MissedCalls.Help is an AI-driven phone receptionist solution built exclusively for veterinary clinics that need reliable, round-the-clock call coverage. Pet owners often call during stressful situations, and missed calls can result in lost appointments, dissatisfied clients, or overlooked emergencies. This AI receptionist answers every call instantly, day or night, eliminating voicemail and long hold times. It gathers critical intake details such as species, age, symptoms, urgency level, and contact information, following your clinic’s custom triage protocols. Routine appointments are booked directly into your PIMS or synced calendar, while urgent cases are flagged and routed appropriately for immediate attention. The system provides bilingual support in English and Spanish, live transfers during business hours, and structured summaries delivered via SMS or email to both staff and clients. Designed to reduce front desk overload, it handles FAQs, pre-qualification, and scheduling without requiring additional overtime staffing. Setup is simple, requiring minimal IT involvement, and workflows are customized to match your clinic’s hours and operational needs. By ensuring no call goes unanswered, MissedCalls.Help helps veterinary practices increase booked visits, improve emergency responsiveness, and deliver a more consistent client experience.

Media

Media

No images available

Integrations Supported

Clio
Google Calendar
Microsoft Outlook
Zapier

Integrations Supported

Clio
Google Calendar
Microsoft Outlook
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$24.95/month for 30 calls
Free Trial Offered?
Free Version

Pricing Information

$49/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Upfirst

Date Founded

2024

Company Location

United States

Company Website

upfirst.ai

Company Facts

Organization Name

MissedCalls.Help

Date Founded

2024

Company Location

United States

Company Website

missedcalls.help/

Categories and Features

Veterinary

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans

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