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What is Upinion?

Upinion promotes inclusivity and boosts the effectiveness of humanitarian aid by gathering immediate feedback and stories from individuals facing crises. Those who are directly impacted by these situations possess the most profound insights into their difficulties, needs, and possible solutions. Regrettably, decisions that greatly affect their lives are often made without their involvement, typically conducted on their behalf instead of in partnership with them. By engaging swiftly and directly with the communities in distress, non-governmental organizations (NGOs) can gain a richer understanding of the realities they face, which paves the way for more tailored and community-oriented solutions. Upinion provides NGOs with valuable insights from the populations they serve, equipping them with the essential data needed to instigate significant change. Our panels simultaneously connect with thousands of individuals, analyzing various types of media—including text, audio recordings, images, and videos—and share the results with subscribing NGOs. This cooperative method not only empowers those affected by crises but also amplifies the overall effectiveness of humanitarian efforts. Furthermore, Upinion's commitment to fostering dialogue ensures that the voices of those in need are heard, ultimately leading to more sustainable solutions.

What is Merlin?

Merlin provides an innovative software solution aimed at crisis management, recognizing the unpredictable nature of these situations. Our platform, CrisisSuite, operates in the cloud and is designed to effectively lessen the consequences of crises as they arise. The Alerting module plays a crucial role during emergencies by facilitating prompt communication to prevent any delays. Additionally, the Social Media Trainer significantly enriches crisis training by immersing participants in realistic social media scenarios, which enhances the overall training impact. When a crisis occurs, even with thorough preparation and preventive measures, the situation can quickly escalate, placing immense pressure on the organization. Employees are committed to reducing the negative effects, often encountering numerous obstacles in the process. Beyond just preparing your team, the Social Media Trainer empowers them with essential skills for managing media communications during these high-pressure training sessions. This holistic strategy enables organizations to effectively maneuver through the turbulent environment that crises create, ultimately fostering resilience and readiness for future challenges.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Upinion

Date Founded

2013

Company Location

The Netherlands

Company Website

upinion.com

Company Facts

Organization Name

Merlin Software

Date Founded

2015

Company Location

Netherlands

Company Website

merlincrisis.com

Categories and Features

360 Degree Feedback

Feedback / Surveys
Question Library

Market Intelligence

Not specified

Categories and Features

Business Continuity

Backup Log
Secure Data Storage

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
Incident Reporting
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

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