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What is Upland PSA?

Implementing effective capacity planning and utilization strategies is crucial for optimizing workload efficiency and increasing profitability. By harnessing insights derived from data, you can significantly improve your service operations and strengthen your organization's financial health with the aid of PSA-integrated analytics. Emphasizing the customer experience is vital, and this can be achieved by combining professional service automation with proposal automation, knowledge management, and analysis of customer sentiments. Upland PSA transforms the project delivery landscape for service-oriented businesses, guaranteeing a smooth transition from the initial engagement with clients to long-term success. Our all-encompassing software suite encompasses essential features for meticulous timesheet and expense management, project oversight, customer invoicing, and financial control. Additionally, it offers tools for proposal automation, knowledge management, and gathering customer feedback. With this integrated strategy, you can prioritize customer satisfaction and foster favorable results from the very beginning, laying down a solid groundwork for enduring partnerships. Ultimately, this approach not only enhances operational efficiency but also reinforces your commitment to delivering exceptional value to your clients.

What is Epicflow?

Epicflow is an innovative resource management tool that utilizes artificial intelligence to facilitate multi-project environments. Developed from comprehensive research and practical insights in overseeing numerous projects with shared resources, it simplifies the complexities of managing multiple initiatives. This platform offers essential features such as prioritizing tasks, allocating resources effectively, and making informed decisions backed by data. By using Epicflow, organizations can benefit from: - A unified platform that fosters effective collaboration among all team members, regardless of their geographical locations; - Enhanced employee productivity; - Early identification of potential bottlenecks; - Data-supported decision-making; - Optimal resource utilization without overburdening staff; - Clear visibility into all project activities; - Reduced lead times, ensuring the successful completion of every project in the portfolio. Consequently, adopting Epicflow allows businesses to maximize resource efficiency, complete more projects without incurring additional costs, and ultimately increase profitability, positioning them for future growth and success.

Media

Media

Integrations Supported

Microsoft Dynamics 365
Microsoft SharePoint
QuickBooks Online
QuickBooks Online Advanced
SAP Concur
Sage Intacct
Salesforce

Integrations Supported

Jira
Microsoft Project
Oracle Primavera

API Availability

API Availability

Has API

Pricing Information

$20 per user per month
Free Trial Offered?

Pricing Information

On request

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Upland Software

Date Founded

2012

Company Location

United States

Company Website

uplandsoftware.com

Company Facts

Organization Name

Epicflow

Date Founded

2017

Company Location

Netherlands

Company Website

www.epicflow.com

Categories and Features

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Resource Management
Time & Expense Tracking

Project Management

Collaboration Tools

Resource Management

Resource Allocation

Categories and Features

Resource Management

Capacity Management
Data Visualization
Demand Forecasting
Drag & Drop
Filtered Search
Resource Allocation
Skills Tracking

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