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What is Upland PSA?

Implementing effective capacity planning and utilization strategies is crucial for optimizing workload efficiency and increasing profitability. By harnessing insights derived from data, you can significantly improve your service operations and strengthen your organization's financial health with the aid of PSA-integrated analytics. Emphasizing the customer experience is vital, and this can be achieved by combining professional service automation with proposal automation, knowledge management, and analysis of customer sentiments. Upland PSA transforms the project delivery landscape for service-oriented businesses, guaranteeing a smooth transition from the initial engagement with clients to long-term success. Our all-encompassing software suite encompasses essential features for meticulous timesheet and expense management, project oversight, customer invoicing, and financial control. Additionally, it offers tools for proposal automation, knowledge management, and gathering customer feedback. With this integrated strategy, you can prioritize customer satisfaction and foster favorable results from the very beginning, laying down a solid groundwork for enduring partnerships. Ultimately, this approach not only enhances operational efficiency but also reinforces your commitment to delivering exceptional value to your clients.

What is Projectworks?

A holistic business management software solution tailored for your entire organization. While various options offer project management capabilities, it's crucial to assess how these projects fit into the larger context of team interactions. Projectworks provides indispensable tools to all members of your services firm, including project managers, executives, and finance staff. You can gain a clearer picture of team resource allocation, which allows for better scheduling, tracking of project milestones, and effective budget management. This platform consolidates the management of timesheets, time-off requests, and employee performance evaluations within a single interface. With the ability to view multiple projects simultaneously, you can forecast revenue accurately, evaluate recoverability, and streamline invoicing processes with ease. Furthermore, managing resources on an individual level enables you to monitor each team member's workload closely. Enhanced project scheduling becomes possible as you identify staff members who are at capacity, those who have additional availability, and the optimal timing for integrating new projects into your overall operations, thereby maximizing efficiency. By utilizing these features, your organization can significantly improve collaboration and productivity across all sectors, ultimately driving greater success.

Media

Media

Integrations Supported

Microsoft Dynamics 365
Microsoft SharePoint
QuickBooks Online
QuickBooks Online Advanced
SAP Concur
Sage Intacct
Salesforce
Teambook

Integrations Supported

Microsoft Dynamics 365
Microsoft SharePoint
QuickBooks Online
QuickBooks Online Advanced
SAP Concur
Sage Intacct
Salesforce
Teambook

API Availability

Has API

API Availability

Has API

Pricing Information

$20 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Upland Software

Date Founded

2012

Company Location

United States

Company Website

uplandsoftware.com

Company Facts

Organization Name

Spiderworks

Date Founded

2016

Company Location

New Zealand

Company Website

projectworks.io

Categories and Features

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Resource Management

Capacity Management
Data Visualization
Demand Forecasting
Drag & Drop
Employee Scheduling
Filtered Search
Resource Allocation
Skills Tracking
Utilization Management

Categories and Features

Leave Management

Approval Process Control
Calendar Management
Employee Scheduling
FMLA Tracking
Leave & Absence Reporting
Leave Policy Management
Self Service Portal

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Project Planning

Agile Methodologies
Budget Management
Collaboration Tools
Due Date Tracking
Gantt Charts
Kanban Board
Prioritization
Progress Tracking
Resource Management
Task Management
Template Management
Traditional Methodologies

Resource Management

Capacity Management
Data Visualization
Demand Forecasting
Drag & Drop
Employee Scheduling
Filtered Search
Resource Allocation
Skills Tracking
Utilization Management

Time Tracking

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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