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What is Upper?

Upper Route Planner is an operating system for route planning, dispatch, delivery management, customer notifications, and fleet operations. It is built for businesses that depend on profitable, on-time routes, including waste hauling companies, medical couriers, distributors, caterers, field service teams, parts suppliers, HVAC companies, pool service teams, and other mobile operations. The platform unifies route optimization, dispatch, driver apps, live tracking, proof of delivery, customer communication, analytics, integrations, and fleet management in one connected workspace. Upper Crew acts as the core operating platform for teams with multiple vehicles, helping dispatchers plan routes, assign stops, manage drivers, capture PODs, and monitor performance. Its Customer Notifications Suite provides branded tracking pages, live ETAs, geofencing, SMS, email, WhatsApp alerts, delivery confirmations, white-label portals, and multilingual customer communication. AI Dispatcher learns from operational patterns and helps automate stop sequencing, real-time re-optimization, driver-skill matching, service-time estimation, vehicle capacity logic, and workload balancing. Upper Fleet connects vehicle records, fuel cards, maintenance schedules, DVIR inspections, telematics, and route-linked reporting so teams can understand vehicle costs in the context of the routes they serve. The platform also supports integrations with tools such as Shopify, WooCommerce, BigCommerce, Magento, QuickBooks, Monday.com, Zapier, Google Sheets, and other business systems. Teams can use plain-language rules such as time windows, vehicle capacity, service territories, driver skills, and workload constraints to help Upper generate more practical daily routes. Its driver mobile app helps drivers follow optimized routes, navigate stops, complete deliveries, capture proof, scan barcodes, and share updates from the field.

What is FleetRoute?

FleetRoute simplifies the intricate challenges presented by municipal routing, guaranteeing safe and effective service for numerous residents. Instead of just focusing on the shortest routes, FleetRoute designs pathways that minimize risky maneuvers, such as U-turns and reversals. It accurately calculates service durations for each collection point while accounting for various factors, including housing density and assisted collections. Moreover, the system optimizes vehicle capacity by balancing weights and tipping, ensuring that work is fairly allocated among different routes. Collective provides daily updates to FleetRoute, supplying real-time information on tonnage, pick-up frequencies, service times, and changes in risk evaluations, as well as new housing projects and optional services like garden waste collection. Consequently, FleetRoute continuously adjusts its routes to ensure top-notch service efficiency, thereby preventing the need for large-scale re-routing initiatives while consistently improving routes that teams can rely on. This ongoing enhancement translates into trustworthy service for residents, resulting in higher community satisfaction. Ultimately, FleetRoute not only refines municipal operations but also strengthens the bond between the community and its service providers through reliable and responsive service.

Media

Media

Integrations Supported

Airtable
Asana
Benchmark
BigMailer
Gmail
Google Contacts
Google Drive
Google Maps
Google Sheets
Gravity Forms
Magento
Microsoft Excel
Microsoft Outlook
SQL Server
Service Fusion
Shopify
Typeform
Zapier
Zoho CRM
osCommerce

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Mac

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training

Company Facts

Organization Name

Upper Inc.

Company Location

Canada

Company Website

www.upperinc.com

Company Facts

Organization Name

Bartec Municipal

Date Founded

1992

Company Location

United Kingdom

Company Website

www.bartecmunicipal.com/software/fleetroute/

Categories and Features

Food Delivery

Dispatch Management

Route Planning

Driver Management

Categories and Features

Route Planning

Not specified

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