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What is Upper?

Upper Route Planner is an operating system for route planning, dispatch, delivery management, customer notifications, and fleet operations. It is built for businesses that depend on profitable, on-time routes, including waste hauling companies, medical couriers, distributors, caterers, field service teams, parts suppliers, HVAC companies, pool service teams, and other mobile operations. The platform unifies route optimization, dispatch, driver apps, live tracking, proof of delivery, customer communication, analytics, integrations, and fleet management in one connected workspace. Upper Crew acts as the core operating platform for teams with multiple vehicles, helping dispatchers plan routes, assign stops, manage drivers, capture PODs, and monitor performance. Its Customer Notifications Suite provides branded tracking pages, live ETAs, geofencing, SMS, email, WhatsApp alerts, delivery confirmations, white-label portals, and multilingual customer communication. AI Dispatcher learns from operational patterns and helps automate stop sequencing, real-time re-optimization, driver-skill matching, service-time estimation, vehicle capacity logic, and workload balancing. Upper Fleet connects vehicle records, fuel cards, maintenance schedules, DVIR inspections, telematics, and route-linked reporting so teams can understand vehicle costs in the context of the routes they serve. The platform also supports integrations with tools such as Shopify, WooCommerce, BigCommerce, Magento, QuickBooks, Monday.com, Zapier, Google Sheets, and other business systems. Teams can use plain-language rules such as time windows, vehicle capacity, service territories, driver skills, and workload constraints to help Upper generate more practical daily routes. Its driver mobile app helps drivers follow optimized routes, navigate stops, complete deliveries, capture proof, scan barcodes, and share updates from the field.

What is SuiteFleet?

SuiteFleet is an all-encompassing cloud-based solution aimed at optimizing last-mile delivery processes. This platform empowers teams to effectively organize dispatches, improve route efficiency, track drivers in real time, relay estimated delivery times, and acquire digital proof of delivery. The app designed for drivers connects field personnel with dispatchers, while features such as merchant portals, automated notifications, delivery billing, and reporting tools ensure seamless logistics coordination. Its adaptability allows it to support multiple locations, various brands, in-house fleets, and third-party carriers. Furthermore, the system's integration with ERP and e-commerce platforms guarantees a smooth connection between delivery operations and the broader business framework. Users gain access to web-based dispatch tools, streamlined delivery scheduling, and API and webhook functionalities that synchronize order processing, field execution, status updates, and proof of delivery throughout the entire logistics cycle. This innovative strategy not only boosts operational efficiency but also significantly enhances customer satisfaction in the context of last-mile deliveries. Moreover, SuiteFleet's user-friendly interface and robust features make it an essential asset for companies looking to elevate their delivery service quality.

Media

Media

No images available

Integrations Supported

Shopify
WooCommerce
Asana
Benchmark
Gmail
Google Sheets
Google Tasks
Gravity Forms
Paperform
PrestaShop
SAP Cloud Platform
Squarespace
Typeform
Zapier

Integrations Supported

Shopify
WooCommerce
Acumatica Cloud ERP
Microsoft Dynamics 365 Business Central
Model Context Protocol (MCP)
Oracle Fusion Cloud SCM
SAP Business One
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$449/month
Starter is $449 per month and includes up to 5,000 tasks and unlimited users and drivers. Growth is $699 per month; Scale is $1,199 per month. Enterprise pricing is custom. Growth includes limited API access, while Scale includes full API access and webhooks.

Supported Platforms

SaaS
Android
iPhone
iPad
Mac

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Upper Inc.

Company Location

Canada

Company Website

www.upperinc.com

Company Facts

Organization Name

SuiteFleet DMCC

Date Founded

2020

Company Location

United Arab Emirates

Company Website

www.suitefleet.com

Categories and Features

Food Delivery

Dispatch Management

Route Planning

Driver Management

Categories and Features

Last Mile Delivery

Not specified

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