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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 2 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is Upscope?

Now you have the ability to view your users' screens in real time, making the onboarding process smoother and more effective. Upscope cobrowsing is an innovative tool for interactive screen sharing that requires no downloads, aimed at enhancing user support and onboarding experiences. 1. With just one click, you can observe exactly what your user is experiencing. 2. You have the capability to navigate and interact on their screen using your own mouse. 3. This feature can be utilized instantly during live chat sessions or while on a phone call with the user. It also integrates effortlessly with platforms like Intercom, Zendesk, and Olark, along with your current phone system, ensuring a seamless experience across various channels. This functionality not only improves user satisfaction but also enhances the efficiency of support teams by facilitating real-time collaboration.

What is Dead Simple Screen Sharing?

You can easily share your screen without needing to create an account by simply clicking the screen share button to start sharing or to set up video and audio calls. To begin a meeting, you can either create a new session or join an ongoing one by either following the meeting link or entering the meeting code into the appropriate field and hitting the join button. You have the flexibility to either join a pre-existing meeting or initiate a new one by selecting the correct option or entering the meeting ID. It’s essential to share the meeting code with others so they can join in, and you can promote effective communication by enabling your microphone, camera, and screen for the group. To do this, simply click the microphone icon for audio, the camera icon for video, or the screen icon to share your display. While both screen sharing and audio conferencing are free to use, subscribing to the pro plan provides access to additional features such as enhanced video conferencing, chat options, and further integrations. Furthermore, we provide a developer-friendly SDK that allows for the smooth integration of screen sharing and audio-video conferencing functionalities into your platform, making it easier to improve your communication tools. This level of adaptability ensures a more personalized experience that can be tailored to meet your unique requirements, enhancing collaboration even further.

Media

Media

Integrations Supported

Freshchat
Intercom
LiveChat
Salesforce
WhosOn
Zendesk

Integrations Supported

Slack

API Availability

API Availability

Pricing Information

$18 per user per month
Free Trial Offered?

Pricing Information

$9.00/month
Recording and scheduling features come with the plus.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

Upscope

Date Founded

2016

Company Location

United Kingdom

Company Website

upscope.io

Company Facts

Organization Name

DeadSimpleScreenSharing

Date Founded

2013

Company Location

India

Company Website

www.deadsimplescreensharing.com

Categories and Features

Co-Browsing

Not specified

Remote Support

Diagnostic Tools
Screen Sharing
Session Transfer

Screen Sharing

Desktop / Browser Sharing

Categories and Features

Screen Sharing

Desktop / Browser Sharing

Video Conferencing

Presentation Streaming
Real-Time Chat
Record & Playback Ability
Screen Sharing

Web Conferencing

Presentation Streaming
Real-Time Chat
Record & Playback Ability
Screen Sharing

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