Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Zoho Assist Reviews & Ratings
    2,108 Ratings
    Company Website
  • CrankWheel Reviews & Ratings
    187 Ratings
    Company Website
  • ISL Light Remote Desktop Reviews & Ratings
    1,568 Ratings
    Company Website
  • Rise Vision Reviews & Ratings
    1,451 Ratings
    Company Website
  • ScreenMeet Reviews & Ratings
    34 Ratings
  • Kasm Workspaces Reviews & Ratings
    127 Ratings
    Company Website
  • Admin By Request Endpoint Privilege Management Reviews & Ratings
    84 Ratings
    Company Website
  • Atera Reviews & Ratings
    1,986 Ratings
    Company Website
  • NinjaOne Reviews & Ratings
    4,659 Ratings
    Company Website
  • DoorLoop Reviews & Ratings
    993 Ratings
    Company Website

What is Upscope?

Now you have the ability to view your users' screens in real time, making the onboarding process smoother and more effective. Upscope cobrowsing is an innovative tool for interactive screen sharing that requires no downloads, aimed at enhancing user support and onboarding experiences. 1. With just one click, you can observe exactly what your user is experiencing. 2. You have the capability to navigate and interact on their screen using your own mouse. 3. This feature can be utilized instantly during live chat sessions or while on a phone call with the user. It also integrates effortlessly with platforms like Intercom, Zendesk, and Olark, along with your current phone system, ensuring a seamless experience across various channels. This functionality not only improves user satisfaction but also enhances the efficiency of support teams by facilitating real-time collaboration.

What is ServiceBell?

Enhance client acquisition and improve support interactions with live video chat, screen sharing, and user monitoring, all effortlessly integrated into your website. This innovative tool delivers crucial insights into your customers' buying behaviors, providing you with alerts when they visit key pages, allowing for instant engagement through live video chats. Moreover, you can track how visitors found your site, ensuring that their shopping experience is tailored from their very first interaction. ServiceBell partners with Intercom to create dynamic interactions via video chat and screen sharing, while also integrating seamlessly with Calendly for easy appointment scheduling. In addition, collaboration with Clearbit Reveal helps you identify when high-value leads visit your site, giving you the opportunity to connect with them promptly. Don’t miss out on the opportunity to request a demo today and see how ServiceBell can enable businesses of all sizes to build deeper relationships with their customers. Importantly, ServiceBell is designed to work with any website, regardless of the underlying framework or programming language, making it a versatile solution for all types of businesses. This adaptability allows organizations to harness its features for enhanced customer engagement and satisfaction, ultimately leading to increased loyalty and retention.

Media

Media

Integrations Supported

Intercom
Salesforce
Zendesk
Chili Piper
Freshchat
Google Chrome
HTML
HubSpot CRM
HubSpot Customer Platform
LiveChat
Microsoft Edge
Microsoft Teams
Owner
Sila
Slack
Webflow
Weebly
Wix
Yarn
Zapier

Integrations Supported

Intercom
Salesforce
Zendesk
Chili Piper
Freshchat
Google Chrome
HTML
HubSpot CRM
HubSpot Customer Platform
LiveChat
Microsoft Edge
Microsoft Teams
Owner
Sila
Slack
Webflow
Weebly
Wix
Yarn
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$18 per user per month
Free Trial Offered?
Free Version

Pricing Information

$500 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Upscope

Date Founded

2016

Company Location

United Kingdom

Company Website

upscope.io

Company Facts

Organization Name

ServiceBell

Date Founded

2005

Company Location

India

Company Website

www.servicebell.com

Categories and Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Popular Alternatives

Popular Alternatives

BellCommander Reviews & Ratings

BellCommander

AcroVista Software