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What is Upstart Auto Retail?

Experience a fully integrated digital retail solution that offers complete control at your fingertips. Upstart Auto Retail combines the convenience of online shopping with cutting-edge in-store digital tools, financing options, and management capabilities, enabling you to craft a seamless omnichannel car buying experience. Streamline the online shopping process for car purchasers while ensuring a smooth transition into your physical showroom, where you maintain full command of the experience. Connect with customers at every interaction and across multiple devices, creating a consistent digital retail environment that allows buyers to formulate their deals online and easily continue their journey in person. Promote transparency by guiding car shoppers throughout the entire buying process, which not only boosts customer satisfaction but also enhances your dealership's overall ratings. Manage critical deal elements, including terms, APRs, discounts, and down payments, in real-time to keep all parties informed. Assist buyers by offering them suitable F&I products and protection plans, as well as presenting appropriate financing solutions. This approach not only elevates customer satisfaction but also increases per vehicle retail (PVR) for your sales team, ultimately laying the groundwork for sustained success in your dealership. By fostering a customer-centric shopping experience, you can build lasting relationships that lead to repeat business and referrals.

What is ActivEngage?

Enhancing the customer experience involves streamlining communication across various departments and channels. We are convinced that exceptional individuals form the backbone of a successful business, which is why our omnichannel managed messaging services are staffed solely by real people who bring a personal touch and human insight to every interaction. By nurturing connections that are founded on empathy and authenticity, we excel in ways that A.I. and automated systems cannot, fostering meaningful relationships that result in impressive conversion rates and increased sales for our valued clients. Elevate your lead generation initiatives with unmatched customer insights; DataWise offers a comprehensive understanding of consumer behavior along with additional analytics to accelerate the purchasing journey. Our integration with multiple digital retail platforms provides human-centered guidance, simplifying intricate buying processes, reducing drop-offs, and ultimately boosting sales. This human element not only enhances the customer experience but also cultivates enduring loyalty and satisfaction, ensuring that clients feel valued and understood throughout their purchasing journey. In a competitive marketplace, this focus on personalized service can set your business apart from the rest.

Media

Media

Integrations Supported

Integrations Supported

Google Business Profile
Marchex
Telmetrics
Xtime

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Upstart

Company Location

United States

Company Website

www.upstart.com/dealers/

Company Facts

Organization Name

ActivEngage

Date Founded

2007

Company Location

United States

Company Website

www.activengage.com

Categories and Features

Categories and Features

AI Customer Service

Not specified

Automotive CRM

Not specified

Automotive ERP

Not specified

Chatbot

Not specified

Live Chat

Canned Responses
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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