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What is Upwards?

We partner with top organizations to tackle the childcare hurdles that today’s employees face, all without the necessity for physical centers. By leveraging real-time data, we can identify your organization's specific childcare issues and develop solutions that effectively address the core problems. Our dedicated care managers, available around the clock, help reduce the burden of finding appropriate care, allowing your staff to focus on what is most important. Additionally, immediate utilization reports offer critical insights and recommendations for enhancing your program. Adjust your childcare benefits to align with the evolving needs of your team. Support families in managing their expenses by providing flexible stipends that alleviate the financial strain of childcare. You have the ability to define eligible categories and set award amounts, while we handle all administrative responsibilities. Cultivate a resilient workforce that can navigate childcare challenges with minimal disruption to productivity. Guarantee your team’s tranquility by offering coverage for unforeseen care emergencies. With a variety of caregiver options accessible across all 50 states, your employees can obtain the necessary support regardless of their location. This all-encompassing strategy not only boosts employee satisfaction but also fosters a more engaged and productive workplace, leading to long-term organizational success. Ultimately, investing in childcare solutions is a commitment to your employees’ well-being, ensuring they feel valued and supported in their roles.

What is Spok Care Connect®?

The interactions among members of the care team involve a complex web of individuals, technology, hospital systems, and devices. Navigating an extensive flow of information, encountering communication barriers, or facing inefficient processes can complicate your role and adversely affect patient care. Such challenges can hinder your efficiency and ultimately lead to poorer health outcomes for patients. Spok Care Connect® offers a comprehensive solution to these issues. This integrated communication platform enhances collaboration among care teams, facilitates closed-loop communication, and ensures secure messaging, all aimed at optimizing clinical workflows. By utilizing a single communication platform, various challenges across multiple departments and locations within a healthcare system can be effectively addressed, leading to improved operational efficiency and better patient care.

Media

Media

Integrations Supported

Integrations Supported

Avaya Aura
Avaya one-X Communicator
Centricity RIS-IC
Cisco Unified Contact Center
EcoStruxure
EpicCare EMR
Metasys
NextGen Healthcare EHR
Oracle Health EHR
Philips Interoperability Solutions
Veradigm EHR

API Availability

API Availability

Has API

Pricing Information

Free
Free Version

Pricing Information

We have a variety of customized solutions to meet your needs. Contact us for details.

Supported Platforms

SaaS
Android
iPhone
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
On-Prem
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Upwards

Company Location

United States

Company Website

upwards.com/childcare-benefits

Company Facts

Organization Name

Spok

Date Founded

1984

Company Location

United States

Company Website

www.spok.com

Categories and Features

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Outbound Call Center
Queue Management
Reporting/Analytics

Healthcare

Not specified

HIPAA Compliance

Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
For Healthcare
Incident Management
Risk Management

Unified Communications

Calendar Management
Call Recording
Call Routing
Chat / Messaging
Mobile Access
Multi-User Collaboration

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