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What is Urbest?

Urbest is a collaborative software solution designed for managing facilities, maintenance, and services. Say farewell to tedious and unclear job processes, and welcome a more organized and efficient way to collaborate. With Urbest's platform, teams can effortlessly capture, organize, track, and coordinate workloads among workers, managers, and stakeholders. Enjoy a streamlined workflow that allows collaboration with anyone with just the click of a button. Replace cumbersome Excel requests with efficient data sharing, and engage in meaningful conversations with your customers. Easily upload files and monitor workloads, ensuring that all activities are visible at a glance. Create and delegate tasks or actions through user-friendly checklists. Keep an eye on performance and responsiveness, and make necessary adjustments to service categories based on user needs. Experience a boost in productivity by implementing Urbest in your organization today. Moreover, with its intuitive interface, users can quickly adapt and make the most out of this powerful tool.

What is Impak?

Boost the effectiveness of your tenant service requests with IMPAK’s acclaimed online Tenant Portal. This platform allows for seamless management of all communications between tenants and your property management team, fostering a fluid exchange of information. Utilize IMPAK to effectively coordinate with all relevant stakeholders, facilitating prompt and accurate service delivery to residents. Encourage your staff to identify issues within the properties and include images in IMPAK work orders for a clearer visualization of concerns. With the IMPAK app available on their mobile devices, property managers and technicians can work together efficiently to address a variety of challenges proactively. IMPAK also endorses strong preventive maintenance strategies that cater to various property types and situations. Its eco-friendly, flexible, and user-centric design helps streamline operations by fully automating processes that enable your team to create customized schedules, thereby enhancing labor utilization. You can effectively manage tenant requests, preventive maintenance, and inspection work orders to uphold superior service standards. The extensive features of IMPAK not only ensure that your property management operations function smoothly and efficiently but also improve the overall experience for both staff and tenants, resulting in satisfaction on all fronts. The platform’s ability to adapt to your specific needs makes it an invaluable asset for any property management team.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Urbest

Date Founded

2016

Company Location

France

Company Website

www.urbest.io

Company Facts

Organization Name

Impak Solutions

Date Founded

2000

Company Location

United States

Company Website

www.impaksolutions.com

Categories and Features

BIM

Collaboration
Document Management
For Facility Management
Mobile Access
Scheduling

Building Maintenance

Asset Tracking
Commercial Properties
Dispatch Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

Claims Processing

Claim Resolution Tracking
Compliance Management
Customer Management
Forms Management
Payor Management

CMMS

Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management

Contractor Management

Contractor Database
Task Management
Work Hour Tracking

Customer Service

Alerts / Escalation
Appointment Management
Email Management
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Surveys & Feedback
Workflow Management

Facility Management

Asset Management
Commercial Properties
Facility Scheduling
Incident Management
Inspection Management
Maintenance Tracking
Preventive Maintenance
Residential Properties
Schools
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Dispatch Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Incident Management

Incident Reporting
Task Management

IWMS

Asset Management
Maintenance Management
Project Management

Janitorial

Bid Management
Billing & Invoicing
Client Management
Employee Scheduling
Mobile Access
Payroll Management
Quality Control
Surveys & Feedback
Time Tracking
Work Order Management

Maintenance Management

Billing & Invoicing
Dispatch Management
Mobile Access
Planning Calendar
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Real Estate Property Management

Billing & Invoicing
Commercial Properties
Contact Management
Maintenance Management
Payment Processing
Rent Tracking
Tenant Portal

Work Order

Customer Database
Dispatch Management
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Scheduling
Task Management

Categories and Features

Building Maintenance

Not specified

Maintenance Management

Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

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