Ratings and Reviews 10 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Shape Software Reviews & Ratings
    4.6 out of 5 stars 136 Ratings
    Company Website for Shape Software
  • GetResponse Reviews & Ratings
    4.3 out of 5 stars 1,801 Ratings
    Company Website for GetResponse
  • ActiveCampaign Reviews & Ratings
    4.4 out of 5 stars 17,400 Ratings
    Company Website for ActiveCampaign
  • Creatio Reviews & Ratings
    4.6 out of 5 stars 589 Ratings
    Company Website for Creatio
  • Act! Reviews & Ratings
    4.0 out of 5 stars 555 Ratings
    Company Website for Act!
  • Aircall Reviews & Ratings
    4.3 out of 5 stars 1,838 Ratings
    Company Website for Aircall
  • Adversus Reviews & Ratings
    4.5 out of 5 stars 172 Ratings
    Company Website for Adversus
  • Zendesk Reviews & Ratings
    4.3 out of 5 stars 8,616 Ratings
    Company Website for Zendesk
  • BoldTrail Reviews & Ratings
    4.5 out of 5 stars 2,126 Ratings
    Company Website for BoldTrail
  • 3CX Reviews & Ratings
    4.4 out of 5 stars 1,237 Ratings
    Company Website for 3CX

What is User.com?

User.com serves as a comprehensive software solution for marketing automation, enabling effective communication with customers while managing relationships efficiently. This all-in-one platform is equipped with a wide array of features, offering powerful tools that cater to sales, marketing, and support needs. Various communication options—including email marketing, mobile push notifications, SMS messaging, and call center integration—ensure a seamless experience for every visitor. Additionally, you can track and analyze all your data in one centralized location, with the ability to customize the display to focus on the key metrics that matter most, facilitating prompt and informed decision-making. By consolidating these functionalities, User.com enhances your capability to engage with customers across multiple channels effectively. Are you prepared to experience these benefits firsthand? Sign up today for a free trial at User.com!

What is Hailbell?

Hailbell is an all-encompassing platform designed for customer support chat and push notifications, specifically created for teams working on applications for iOS, Android, and web formats. Developers can seamlessly incorporate native SDKs or a web widget, allowing users to start conversations right within the app and receive immediate notifications in response to support inquiries. Support agents can handle requests via the Hailbell dashboard or connect with popular messaging services such as Discord and Telegram, while the AI capabilities utilize existing support materials and product information to provide quick answers. Additionally, conversation records can gather important customer data, such as subscription details, purchase histories, device types, and geographical information. Teams can initiate cross-platform push notification campaigns, carefully target user segments, time messages according to local time zones, and set quiet hours along with daily messaging limits. Enhanced chat features include promotional offer cards that guide users to app paywalls and encourage feedback after the resolution of support requests. Moreover, Hailbell provides MCP access for streamlining automation tasks. Designed specifically for application development teams, this platform ensures effective in-app support and communication across mobile and web settings. This comprehensive approach not only creates a smooth user experience but also upholds exceptional standards of customer service, fostering greater user satisfaction and engagement.

Media

Media

No images available

Integrations Supported

Crowdin
Cyclr
EKM
Facebook
Google Workspace
Joomla!
Kajabi
Mailchimp
Pipedrive
Squarespace
Stripe
Travis CI
Trello
WP Fusion
Web Tracks
Wix

Integrations Supported

Discord
Model Context Protocol (MCP)
Superwall

API Availability

API Availability

Has API

Pricing Information

$249.00/month
$249 - Business Plan
$1349 - Premium Plan
Free Trial Offered?

Pricing Information

$29/month
The Pro plan starts at $29/month and includes 10,000 monthly active users. Additional usage costs $5 per 10,000 monthly active users. Every plan includes unlimited apps and seats. A 14-day free trial requires no credit card.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

User.com

Date Founded

2015

Company Location

Poland

Company Website

user.com

Company Facts

Organization Name

Hailbell

Company Location

India

Company Website

hailbell.com

Categories and Features

AB Testing

Audience Targeting
Campaign Segmentation
Split Testing
Surveys
Visual Editor

Appointment Scheduling

Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Employee Directory
Virtual Call Center

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Inbound Call Center
Outbound Call Center
Real-time Chat
Reporting/Analytics

Call Tracking

CRM
Call Recording
Call Routing
Campaign Management
Conversion Tracking

Campaign Management

Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Payment Integration
Ready-made Templates
Reporting / Analytics

CRM

Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Segmentation
Task Management
Territory Management

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat

Email Marketing

A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Email Tracking

A/B Testing
Audience Segmentation
Campaign Management
Event-Based Notifications
Location Tracking
Team Management

Knowledge Management

Collaboration
Content Management
Full Text Search
Knowledge Base Management

Lead Generation

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Lead Nurturing

A/B Testing
Campaign Management
Drip Campaigns
Lead Capture
Lead Notifications
Lead Scoring
Lead Segmentation
Performance Metrics
Personalization
Pipeline Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Segmentation
Website Visitor Tracking

Mobile Marketing

Contextual Targeting
Coupons
Email Marketing
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Geo Targeting
Mobile Notifications
Visual Notifications
Web Notifications

Real Estate CRM

Campaign Management
Client / Property Matching
Contact Management
Dashboard
Email Marketing
Interaction Tracking
Lead Management
Property Alerts
Referral Tracking
Segmentation

Remote Work

Collaboration
Employee Monitoring
Live Chat
Remote Support
Softphone
Time Zone Tracking

SMS Marketing

Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging

WhatsApp Marketing

Alerts
Autoresponder
Campaign Management
Contact Management
Multi-Language Support

Categories and Features

Live Chat

Not specified

Push Notifications

Not specified

Popular Alternatives

Popular Alternatives

No Alternatives
WebEngage Reviews & Ratings

WebEngage

5.0 out of 5 stars
Pipedrive Reviews & Ratings

Pipedrive

4.7 out of 5 stars