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What is UserTesting?

UserTesting is the industry’s premier human insight platform, designed to help enterprises capture genuine customer feedback and turn it into a competitive advantage. The platform boasts the strongest global participant network and uses AI-driven analytics to quickly transform raw feedback into actionable themes that impact marketing, product development, UX design, and customer experience. Enterprises leverage UserTesting to test messaging, creative concepts, product features, and digital experiences, enabling data-driven decisions that maximize marketing ROI and accelerate innovation cycles. UserTesting replaces costly and slow traditional research methods with instant, reliable insights while maintaining strict enterprise-grade compliance including SOC 2, GDPR, and HIPAA. Trusted by Fortune 500 companies like Walmart, Microsoft, Kimberly-Clark, and Wells Fargo, UserTesting drives significant improvements in revenue, customer loyalty, and operational efficiency. The platform supports teams of all sizes and provides expert services for onboarding and ongoing success. With real-time reporting and a flexible, scalable design, it fits seamlessly into existing workflows across research, product, marketing, and customer experience departments. UserTesting also hosts industry events and shares insights through its rich resource library, helping organizations stay at the forefront of customer-centric innovation. By putting the voice of real users at the core of business strategy, UserTesting helps enterprises reduce risk and build products and campaigns customers truly love. It is the go-to solution for any company aiming to be truly customer-first in today’s digital landscape.

What is Fiuto?

Fiuto covers the full arc of a user research project: it drafts the study around a stated goal or a product URL, then runs it, either as an AI-tester pass or as a link shared with real respondents from 18 method types, spanning prototype and live-site tasks, first-click and five-second tests, card sorts, tree tests, surveys, rankings, and open text. What people did and said comes back as findings, a readout, and a deck built automatically. AI is part of every plan, Free included, metered by credits rather than gated behind a paid tier; a Free account gets one live study a month, 10 responses per study, and 300 AI credits, with no card on file. Teams reach the same studies from the web app or from an MCP-ready coding agent such as Claude Code, Cursor, Codex, Lovable, v0, Replit, or Bolt, via Fiuto's own MCP server.

Media

Media

Integrations Supported

Figma
Adobe XD
Atlassian Rovo
Condens
Desktop.com
EnjoyHQ
Google Calendar
Jira
Jira Work Management
Microsoft Outlook
Pendo
Rally
Shift
Slack
Trello
axe Auditor

Integrations Supported

Figma
Prolific

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$29/month
Free: $0, no card required. Core: $29/month ($24/month billed annually). Pro: $69/month ($58/month billed annually). AI is credit-metered on every plan including Free.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

UserTesting

Date Founded

2007

Company Location

United States

Company Website

usertesting.com

Company Facts

Organization Name

Fiuto

Date Founded

2026

Company Location

United Kingdom

Company Website

fiuto.ai

Categories and Features

AB Testing

Audience Targeting
Test Scheduling

Customer Experience

Not specified

Mobile App Testing

Functional Testing
Performance Testing
Usability Testing

Usability Testing

Not specified

User Research

Not specified

UX

For Mobile
For Websites
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Visual Feedback

Not specified

Categories and Features

User Research

Not specified

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