UserTesting Reviews & Ratings

UserTesting

4.0 out of 5 stars

Ratings and Reviews 1 Rating

Total 4 out of 5 stars
ease 4 out of 5 stars
features 4 out of 5 stars
design 4 out of 5 stars
support 3 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is UserTesting?

UserTesting is the industry’s premier human insight platform, designed to help enterprises capture genuine customer feedback and turn it into a competitive advantage. The platform boasts the strongest global participant network and uses AI-driven analytics to quickly transform raw feedback into actionable themes that impact marketing, product development, UX design, and customer experience. Enterprises leverage UserTesting to test messaging, creative concepts, product features, and digital experiences, enabling data-driven decisions that maximize marketing ROI and accelerate innovation cycles. UserTesting replaces costly and slow traditional research methods with instant, reliable insights while maintaining strict enterprise-grade compliance including SOC 2, GDPR, and HIPAA. Trusted by Fortune 500 companies like Walmart, Microsoft, Kimberly-Clark, and Wells Fargo, UserTesting drives significant improvements in revenue, customer loyalty, and operational efficiency. The platform supports teams of all sizes and provides expert services for onboarding and ongoing success. With real-time reporting and a flexible, scalable design, it fits seamlessly into existing workflows across research, product, marketing, and customer experience departments. UserTesting also hosts industry events and shares insights through its rich resource library, helping organizations stay at the forefront of customer-centric innovation. By putting the voice of real users at the core of business strategy, UserTesting helps enterprises reduce risk and build products and campaigns customers truly love. It is the go-to solution for any company aiming to be truly customer-first in today’s digital landscape.

What is Forsta?

Forsta stands out as a remarkably robust, flexible, interconnected, and reliable platform tailored for experience and research technology. It effectively connects diverse methodologies and data sources, bringing together all elements of human experiences. If there are valuable insights available, they can be measured and analyzed. You can utilize customizable surveys to gather insights from various audiences, ranging from small teams to expansive global communities. Additionally, Forsta allows you to collect essential data through any interaction or channel, being equipped with a comprehensive suite of tools that enhance your data quality and yield deep insights. This capability empowers you to drive your business forward effectively. Beyond customizable surveys, the platform also offers moderated online discussions, which facilitate obtaining insights from a wide array of audiences, ensuring that every viewpoint is taken into account. By consolidating your data onto a single platform, you can reveal the narratives that lie within the numbers. Moreover, you can tap into advanced analytics tools to scrutinize, categorize, and filter the information, guiding you seamlessly to the solutions you need, thereby streamlining the entire process for improved efficiency and effectiveness. With Forsta, you not only gain insights but also foster a comprehensive understanding of your audience's diverse experiences.

Media

Media

Integrations Supported

Adobe XD
Atlassian Rovo
Condens
Desktop.com
Figma
Jira Work Management
Pendo
Shift
Slack
Trello
axe Auditor

Integrations Supported

AccessOwl
Adobe Experience Platform
Brandwatch
Potloc
Python
Salesforce
Tableau
Zendesk

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UserTesting

Date Founded

2007

Company Location

United States

Company Website

usertesting.com

Company Facts

Organization Name

Forsta

Date Founded

2016

Company Location

United States

Company Website

www.forsta.com

Categories and Features

AB Testing

Audience Targeting
Test Scheduling

Customer Experience

Not specified

Mobile App Testing

Functional Testing
Performance Testing
Usability Testing

Usability Testing

Not specified

User Research

Not specified

UX

For Mobile
For Websites
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Visual Feedback

Not specified

Categories and Features

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Visual Discovery

Experience Management

Not specified

Market Research

Not specified

Panel Management

Not specified

Sentiment Analysis

Not specified

Social Listening

Not specified

Survey

Not specified

User Research

Not specified

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