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What is UserTesting?

UserTesting is the industry’s premier human insight platform, designed to help enterprises capture genuine customer feedback and turn it into a competitive advantage. The platform boasts the strongest global participant network and uses AI-driven analytics to quickly transform raw feedback into actionable themes that impact marketing, product development, UX design, and customer experience. Enterprises leverage UserTesting to test messaging, creative concepts, product features, and digital experiences, enabling data-driven decisions that maximize marketing ROI and accelerate innovation cycles. UserTesting replaces costly and slow traditional research methods with instant, reliable insights while maintaining strict enterprise-grade compliance including SOC 2, GDPR, and HIPAA. Trusted by Fortune 500 companies like Walmart, Microsoft, Kimberly-Clark, and Wells Fargo, UserTesting drives significant improvements in revenue, customer loyalty, and operational efficiency. The platform supports teams of all sizes and provides expert services for onboarding and ongoing success. With real-time reporting and a flexible, scalable design, it fits seamlessly into existing workflows across research, product, marketing, and customer experience departments. UserTesting also hosts industry events and shares insights through its rich resource library, helping organizations stay at the forefront of customer-centric innovation. By putting the voice of real users at the core of business strategy, UserTesting helps enterprises reduce risk and build products and campaigns customers truly love. It is the go-to solution for any company aiming to be truly customer-first in today’s digital landscape.

What is Global App Testing?

Global App Testing (GAT) offers technology teams the opportunity to conduct tests across more than 189 countries, utilizing a network of over 60,000 skilled testers who operate on authentic devices and within genuine environments. By utilizing the GAT platform, you can enhance your testing procedures and boost the quality and speed of your releases while simultaneously improving budget efficiency, as the platform is designed to integrate smoothly with your current DevOps or CI/CD systems. Whether your needs involve continuous QA support or managing fluctuations in your release schedules, GAT’s integration-centric strategy allows you to oversee your entire testing process, from initiating tests to analyzing results, all without departing from your usual tools like Github, Jira, or Testrail. Our comprehensive platform supports both unscripted exploratory testing and scripted functional test case execution, seamlessly integrating into your CI/CD and SDLC workflows, thus aligning perfectly with your automation testing solutions. Results are delivered in real time, with initial feedback available in as little as 15 minutes, followed by a detailed bug report within a few hours, facilitating rapid responses to critical issues and edge cases, which ultimately leads to a more efficient development cycle. This approach not only streamlines your testing efforts but also aligns with your overall project goals, ensuring that you remain agile in a fast-paced technological landscape.

Media

Media

Integrations Supported

Jira
Jira Work Management
Slack
Adobe XD
Atlassian Rovo
Condens
Desktop.com
EnjoyHQ
Figma
Google Calendar
Microsoft Outlook
Pendo
Rally
Shift
Trello
axe Auditor

Integrations Supported

Jira
Jira Work Management
Slack
GitHub
TestRail
Zephyr Enterprise

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

UserTesting

Date Founded

2007

Company Location

United States

Company Website

usertesting.com

Company Facts

Organization Name

Global App Testing

Date Founded

2013

Company Location

United Kingdom

Company Website

www.globalapptesting.com

Categories and Features

AB Testing

Audience Targeting
Test Scheduling

Customer Experience

Not specified

Mobile App Testing

Functional Testing
Performance Testing
Usability Testing

Usability Testing

Not specified

User Research

Not specified

UX

For Mobile
For Websites
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Visual Feedback

Not specified

Categories and Features

API Testing

Not specified

Crowd Testing

Not specified

Functional Testing

Automated Testing
Interface Testing
Regression Testing
Reporting / Analytics
Sanity Testing
Smoke Testing
System Testing

Localization

Not specified

Mobile App Testing

Functional Testing
Installation Testing
Performance Testing
Usability Testing

Performance Testing

API Testing
Cross Browser Testing
Debugging
Mobile Testing
Regression Testing
UI Testing
Web Testing

QA Testing

Not specified

Regression Testing

Not specified

Software Testing

Automated Testing
Black-Box Testing
Dynamic Testing
Issue Tracking
Manual Testing
Quality Assurance Planning
Reporting / Analytics
Static Testing
Test Case Management
Variable Testing Methods

Test Management

Not specified

UI Testing

Not specified

Usability Testing

Impression Testing
Mobile Testing
Prototype Testing
Remote User Testing
Reporting / Analytics
Surveys and Feeback

Web Accessibility Testing

Mobile Accessibility Testing
Ongoing Accessibility Monitoring
Reporting / Analytics

Website Accessibility

Not specified

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