UserTesting Reviews & Ratings

UserTesting

4.0 out of 5 stars

Ratings and Reviews 1 Rating

Total 4 out of 5 stars
ease 4 out of 5 stars
features 4 out of 5 stars
design 4 out of 5 stars
support 3 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
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features 0 out of 5 stars
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What is UserTesting?

UserTesting is the industry’s premier human insight platform, designed to help enterprises capture genuine customer feedback and turn it into a competitive advantage. The platform boasts the strongest global participant network and uses AI-driven analytics to quickly transform raw feedback into actionable themes that impact marketing, product development, UX design, and customer experience. Enterprises leverage UserTesting to test messaging, creative concepts, product features, and digital experiences, enabling data-driven decisions that maximize marketing ROI and accelerate innovation cycles. UserTesting replaces costly and slow traditional research methods with instant, reliable insights while maintaining strict enterprise-grade compliance including SOC 2, GDPR, and HIPAA. Trusted by Fortune 500 companies like Walmart, Microsoft, Kimberly-Clark, and Wells Fargo, UserTesting drives significant improvements in revenue, customer loyalty, and operational efficiency. The platform supports teams of all sizes and provides expert services for onboarding and ongoing success. With real-time reporting and a flexible, scalable design, it fits seamlessly into existing workflows across research, product, marketing, and customer experience departments. UserTesting also hosts industry events and shares insights through its rich resource library, helping organizations stay at the forefront of customer-centric innovation. By putting the voice of real users at the core of business strategy, UserTesting helps enterprises reduce risk and build products and campaigns customers truly love. It is the go-to solution for any company aiming to be truly customer-first in today’s digital landscape.

What is QoQo?

Refine your financial strategy and improve productivity during the early phases of user research and discovery. This methodology proves advantageous for design firms, internal teams, and solo practitioners alike. By effectively harnessing research data, you can save essential time and energy during the crucial stages of user exploration and discovery. Achieve a competitive advantage by enhancing your workflows while still prioritizing the user experience. Remove uncertainty by swiftly gathering significant insights from publicly accessible resources. Develop compelling designs without relying on generic placeholder text such as Lorem Ipsum. Speed up the discovery phase and shorten the timeline for your minimum viable product or design iteration. Mitigate risks by expanding your design team's expertise. Elevate your UX skills even if you don't have specialized internal experts. Avoid potential budget excesses while engaging effectively with clients who might have limited financial means. Address the challenges posed by tight resources and budgets by utilizing rapid, actionable data. Grow your project portfolio smoothly while creating more avenues for UX initiatives. Increase your design efficiency while preserving high-quality standards. This strategy can help in identifying challenges, recognizing risks, and outlining essential elements for your design brief, leading to a more comprehensive and well-informed design process. By adopting this approach, you can redefine your methodology for user research and design, paving the way for more innovative solutions. Embrace this change and watch your projects flourish.

Media

Media

Integrations Supported

Figma
Adobe XD
Atlassian Rovo
Condens
Desktop.com
EnjoyHQ
Google Calendar
Grok Bot
Jira
Jira Work Management
Microsoft Outlook
Pendo
Rally
Shift
Slack
Trello
axe Auditor

Integrations Supported

Figma

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$15 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

UserTesting

Date Founded

2007

Company Location

United States

Company Website

usertesting.com

Company Facts

Organization Name

QoQo

Company Location

United States

Company Website

qoqo.ai/

Categories and Features

AB Testing

Audience Targeting
Test Scheduling

Customer Experience

Not specified

Mobile App Testing

Functional Testing
Performance Testing
Usability Testing

Usability Testing

Not specified

User Research

Not specified

UX

For Mobile
For Websites
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Visual Feedback

Not specified

Categories and Features

AI Tools

Not specified

AI UX/UI Design Tools

Not specified

User Research

Not specified

UX

Not specified

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